San Francisco, California, United States
Built systems to efficiently scale Alto’s operationally complex, high-touch, personalized pharmacy services. Primary focus on architecting the backend systems for billing, insurance, and payments.
Highlights:
• Spearheaded projects that increased our billing automation rate from 40% to 85%.
• Built system for smart management of fertility cycles, which reduced medication waste, reduced operating costs, and increased patient self-service capabilities.
• Architected highly-extendable system for troubleshooting insurance claim denials, which employed 40+ strategies for securing approved insurance claims.