Writing Assistant (Everlaw AI): Built backend orchestration and Storybuilder UI; integrated multi-model GenAI with retries/backoff, auth, and observability reducing time-to-first-draft by 1/3rd.
Document processing & redaction: Increased max supported file size by 70% via pre-processing, chunking/streaming, and caching; improved stability for large spreadsheets and dependency graphs reducing redaction failures by 14% across platform.
Data-usage notifications: Designed and shipped an alerting system that emails org admins on billing overages; supports multiple thresholds and rules (by database, labels, fields). Built end-to-end (Postgres schema, Java Spring services, React UI) reducing overage and billing incidents by 37%, aiding proactive admin actions.
Everlaw API analytics: Revamped user/project analytics to provide granular activity and audit tracking across orgs, databases, projects, and cases with filters, pagination, and RBAC guardrails decreasing manual data pulls by 40%, cutting analytics query time by a 1/4th.
O365 connector error reporting: Translated Microsoft Graph import errors into clear CSV reports listing failed files/users/apps to simplify triage reducing O365 support tickets by 70% and increasing successful re-ingests by 15%.