# May Liu, UXC > Product Designer at Facebook Location: San Francisco, California, United States Profile: https://flows.cv/mayliuuxc I am a passionate user-experience (UX) designer, with proven expertise to combine creative and usability viewpoints resulting in excellent Web applications. I base my design philosophy upon an empathetic understanding of customers and their needs. Accordingly, I strive to build innovative and compelling user-experiences for people. I have a curious nature, and I love to discover insights by interacting with clients, and collaborating with stakeholders in Product, Engineering, Marketing and learning from diversity. My experience optimizes user-engagement to improve brand loyalty, customer retention and visit-to-order ratios. ## Work Experience ### Product Designer @ Meta Jan 2019 – Jan 2025 | San Francisco Bay Area ### Senior Product Designer @ CareZone.com Jan 2018 – Jan 2019 | San Francisco Bay Area Design health mobile product that helps people manage their health. ### Senior User Experience Designer @ Cloudera Jan 2015 – Jan 2018 | Palo Alto • Designed and delivered the first troubleshooting application (Sigma 1.0 now Altus) for cluster administrators, architects and job developers to troubleshoot the performance of recurring workloads through data visualization and provides insights from concept to launch successfully. • Led the creation of an extensive unified design system for six products from scratch and made it easier for engineers and designers to design beautiful data applications. Led ten UI engineers across seven teams and stakeholders to buy in and established design system language standards and guidelines, a structure and process to help designers and engineers work together to ensure consistent alignment of design patterns. • Created design vision for UI design and development, including design interaction components, visual design, oversaw, and reviewed coding to meet the design standards and best practices. • Presented the design thinking, hackathon ideas to key stakeholders to gain senior leadership approval ### User Experience Designer @ eHealth Inc Jan 2014 – Jan 2015 | Mountain View • Generated $3 million in revenue through the redesign of a backend provider search application and reduced the user’s call times by more than 50%. Conducted usability testing through developing test scripts, scheduling and planning interviews, testing with users, compiling results, and work with product manager, engineers to analyzing data to solve problems. Created application workflow diagram, wireframes, paper prototype, interactive prototype, and high-fidelity mockups. • Increased conversions by 15% with the redesign of the shopping flow of an e-commerce small business health insurance online site to one simplified page. • Managed China-based designers, provided regular design review and direction to ensure a cohesive and consistent product from the U.S. market to the Chinese market. ### UX and UI Designer @ eHealth Inc Jan 2012 – Jan 2014 | Mountain View • Led, created and designed a significant end-to-end redesign customer experience for largest private health insurance exchange in U.S. • Created a complete user experience design for two e-commerce health insurance shopping products that included user research, create workflows, IA, storyboards, personas, wireframe, interactive prototype, detailed specs and high fidelity mockups. • Created and developed a comprehensive design system across the ten health insurance products ## Education ### Bachelor of Fine Art in Graphic Design Academy of Art University ## Contact & Social - LinkedIn: https://linkedin.com/in/mayliuux --- Source: https://flows.cv/mayliuuxc JSON Resume: https://flows.cv/mayliuuxc/resume.json Last updated: 2026-03-25