Experience
2023 — Now
2023 — Now
Oakland, California, United States
2018 — 2022
2018 — 2022
San Francisco Bay Area
I was the first full time product designer at Atrium - an early-stage startup building solutions to help sales teams achieve their goals with better insights and data.
* Full stack design for all aspects of the app including: user research, testing, mockups, prototypes, specs and QA
* Collaborated with founders, sales, customer success, and engineering.
* Initiated and set up the company's first product engagement metrics platform and dashboards.
* Initiated and set up the company's first in-app messaging platform.
When I joined, Atrium had no paying customers yet and only a handful of pilot users. By the time I left, we had over 230+ enterprise customers, an industry-leading NPS score of 75, and series A funding.
2012 — 2016
2012 — 2016
San Francisco
Gliffy is an online diagramming app. I was their first full time designer and lead the redesign of the app during its transition from Flash to HTML5 in 2012. Gliffy was the best selling app in the Atlassian ecosystem and became the most highly rated diagramming app in the Google Chrome ecosystem while I was there. I was responsible for:
* All aspects of design for the company (user research, competitive analysis, ideation, prototyping, user testing, asset production)
* Introducing user centered processes for design and testing, both internally and externally
* Collaborating with customer support, engineering, product management, and marketing to ensure user needs were being met.
* Hiring designers and providing feedback and mentorship.
You can read customer reviews at the Google Chrome store here!
https://chrome.google.com/webstore/detail/gliffy-diagrams/bhmicilclplefnflapjmnngmkkkkpfad/reviews
2010 — 2012
2010 — 2012
San Francisco, CA
I worked as a designer for a wide range of clients, including: Strava, Gliffy, Mertado, Tendril, Protein Design Labs, The Mountain Winery, VDK Architects, and Baxter BioScience.
2006 — 2010
2006 — 2010
Palo Alto, CA
SayNow was a mobile voice, photo, and text broadcasting service used by people to communicate with their fans. I was their first designer and responsible for
* Designing the web and mobile experiences
* User research & testing
* Designing the voice interaction menus for the phone
* Writing front end code (HTML & CSS)
* Initiating and writing for the company blog and social media channels.
SayNow was acquired by Google in 2011 and became part of Google Voice and Google +
* NYTimes article:
https://www.nytimes.com/2009/09/14/business/media/14saynow.html
* Techcrunch articles:
https://techcrunch.com/2011/01/25/google-buys-voice-messaging-startup-saynow/
https://techcrunch.com/2006/07/26/saynow-helps-musicians-call-their-fans/
Education
Stanford University
BA
UCLA