# McKenzie Baylis

> Account Executive @ Two Dots (YC 22)

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/mckenziebaylis

## Work Experience
### Mid Market Account Executive and Strategy Lead @ Two Dots
Jan 2025 – Present | San Francisco, CA
-Brought in 1.1 million dollar deal
-Brought in 650k dollar deal
-Medical Leave

### Founding AE and Business Development Strategy Lead @ Two Dots
Jan 2025 – Jan 2025 | San Francisco, CA
-Q1 131%
-Q4 MM Ramp Quarter

### Business Development Representative @ Five9
Jan 2024 – Jan 2025 | San Francisco, California, United States
-FY24 Attainment: 196% (second in org)
-2024 President's Club
-Q1 2025 Attainment: 246%
-Q2 2025 Attainment: 326%
-2025 President's Club

### Chief of Staff to the President @ The Grayson Group, LLC
Jan 2023 – Jan 2024
-Providing comprehensive support to the Founder and Managing Partner 
-Managing client accounts, conducting industry research, and assisting in recruitment strategy
-Overseeing the master calendar, updating the website, managing email, and travel bookings
-Implementing AI features and assisting in software upgrades to optimize recruitment processes

### Customer Success and Inside Sales Manager @ Dandy
Jan 2022 – Jan 2023
-Managed a team of six Customer Experience agents, coaching and providing comprehensive feedback, and directing their daily activities
-Worked with 220 client accounts from newly onboarded to tenured practices
-Spearheaded projects in strategy, customer journey workflows, and IVR automation in
order to drive start-up level growth, automated customer experience through
aforementioned IVR initiative shown to upper management

### CX and Strategy Associate @ Dandy
Jan 2021 – Jan 2022 | New York, New York, United States
-Handled inbound and outbound communication from dental practices, providing software expertise and a customer-centric customer service experience by remaining empathetic to clients while clearly communicating company policies
-Built out the Quality Assurance program and helped audit agents to maintain a solid team average

### Digital Media Designer @ Betterment
Jan 2021 – Jan 2021

### Digital Team Lead @ Women for Biden
Jan 2020 – Jan 2021
-Acted as group facilitator/ manager to small group
-Created various content pieces for the campaign
-Developed marketing strategies for the Women For Biden social media pages in order to reach largest audience, resulting in an increase of 160k followers

### Operations Team @ Smudge Wellness Inc.
Jan 2019 – Jan 2020 | Marin County, CA


## Education
### Bachelor's degree - Government Major and International Studies Minor in Political Science and Government
Dartmouth College

### Tuck Business Bridge Program
The Tuck School of Business at Dartmouth

### Marketing and Consumer Behvior
The London School of Economics and Political Science (LSE)

### St. Ignatius College Preparatory


## Contact & Social
- LinkedIn: https://linkedin.com/in/mckenzie-baylis-94861318a

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Source: https://flows.cv/mckenziebaylis
JSON Resume: https://flows.cv/mckenziebaylis/resume.json
Last updated: 2026-04-05