# Megan Ly > Product Designer @ Shipt Location: Greater Seattle Area, United States Profile: https://flows.cv/meganly Product designer passionate about designing data-centric experiences and leveraging data to inform design decisions. ## Work Experience ### Product Designer @ Shipt Jan 2025 – Present ### Web Accessibility Assistant @ DO-IT (Disabilities, Opportunities, Internetworking, and Technology) Center Jan 2022 – Jan 2025 | Seattle, Washington, United States Supported launch of new websites following CMS platform migration Served as primary point person for web accessibility tools (Dubbot, Siteimprove) Edited print and web publications to ensure accuracy and professional quality Created visual content including digital drawings, promotional flyers, and edited images Supported Summer Study program operations for students with disabilities ### Product Designer @ Shipt Jan 2024 – Jan 2025 Designed internal tools for last-mile delivery logistics, customer support, and payments operations Acted as a liaison between product, operations, and engineering teams, ensuring seamless rollouts of new internal tools and processes Partnered with customer service teams by shadowing support agents, identifying pain points, and creating user-centric tools that reduced friction in issue resolution ### Product Design Intern @ Shipt Jan 2024 – Jan 2024 Led the design and development of a data-heavy internal tool optimizing e-commerce workflows through user centered design by facilitating ideation workshops with users and consistently gathering feedback. Collaborated closely with product managers, engineers and design leads to align on product strategy and understand technical requirements. Scaled design system by updating and creating new components and defining design patterns. Delivered user flows, wireframes, prototypes, high-fidelity designs ensuring brand and WCAG guidelines. ### Content Design Intern @ UW Climate Risk Lab Jan 2023 – Jan 2024 Managed the creation of informative content and visualizations related to climate risk data and trends. Developed a structured information architecture to organize vast amounts of climate data into easily digestible categories and subcategories. ### Product Design Intern @ Shipt Jan 2023 – Jan 2023 Designed a dashboard to visualize last mile delivery operations. Collaborated with a product manager, engineers, and operation specialists to align on product features. Expanded the Shipt design system by building and documenting new components. ### Undergraduate Research Assistant @ University of Washington Jan 2019 – Jan 2023 | Seattle, Washington, United States Undergraduate Research Fellowship funded by National Science Foundation. Conducted multiple rounds of usability tests and analyzed qualitative data. Designed a web app for estimating natural disaster recovery times using CSS and MySQL. ### UX/UI Intern @ bp Jan 2022 – Jan 2022 | Houston, Texas, United States Designed a data dashboard that drives sustainable change by providing emission and profitability insights to stakeholders about installing small-scale wind turbines at bp's gas stations. Led front-end development using the React library. Developed personas, conducted stakeholder interviews, and created wireframes during the design process. ### Data Science Intern @ TerraClear Inc Jan 2021 – Jan 2021 | Bellevue, Washington, United States Automated data processing by writing scripts to increase efficiency. Oversaw the delivery of reliable training data for the development of proximal and aerial neural network models. Performed photogrammetric processing of digital images and 3D spatial data generation, crowdsourced data annotation and archival of data. ## Education ### Master of Science - MS in Information Management University of Washington ### Human Centered Design and Engineering in Engineering University of Washington ## Contact & Social - LinkedIn: https://linkedin.com/in/megankly - Portfolio: https://www.megankly.com --- Source: https://flows.cv/meganly JSON Resume: https://flows.cv/meganly/resume.json Last updated: 2026-03-31