• Leading end-to-end design for core compliance products, including Firm Oversight, Case Management, driving clarity in complex regulatory workflows.

• Re-architected key workflows (e.g., oversight configurations, bulk actions, sub-reason systems) to improve usability and reduce cognitive load for compliance teams

• Introduced structured UX frameworks for status, actions, and system feedback, enabling scalable and predictable user experiences across modules.

• Designed and launched Imera’s AI-driven platform, enabling immigrants to connect with lawyers, government services, and banks, manage finances, track visas, and access essential U.S. resources.

• Led the 0→1 design process, defining user flows, UX architecture, and UI components to create an intuitive experience for immigrants navigating complex bureaucratic and financial systems.

• Built and maintained a scalable design system, ensuring visual consistency, accessibility (WCAG compliance), and cross-platform usability across Imera’s B2C and B2B products.

• Designed a seamless onboarding experience and user research framework, optimizing account setup, banking and document management through usability testing and A/B experiments to boost engagement and conversion.

• Designing AI-powered OCR systems for enterprise clients like Walmart, Albertsons, and CVS, increasing data retrieval efficiency and reducing manual errors.

• Crafting internal AI chat assistants to enhance information search and analysis, improving speed by and reducing time-to-insight.

• Driving B2B and enterprise software design, focusing on usability and workflow optimization, leading to an increase in user adoption.

• Collaborating with cross-functional teams and leveraging user-centered design and data-driven insights to deliver impactful, scalable user experiences for high-profile clients.

Implemented a strategy to increase Gen Z's engagement on the CNN app aimed to educate and empower young adults about the significance of their vote. By developing interactive and educational content tailored to young users, we significantly boosted their political participation and app engagement.

Crafting inclusive, engaging curriculums for 4th and 5th graders at Children's Day School, in partnership with CAPL Connects, by utilizing design to foster community engagement and enhance learning experiences.