Design, development, test, and deploy.
Expert in the Agile development process & all facets of the SDLC.
Years of experience in web application & REST API development across platforms.
Projects:
First Time Customer Experience-
Developed the back end for a landing page of a first time mobile banking user, allowing them to have quick links for easy setup.
Digital Data Quality-
Analyzed the entire back end code base and started "tracking" user-initiated business events (click, submit, etc) to monitor customer interaction.
Chatbot-
Introduced and implemented a brand new feature that allows HomeLending customers to initiate unauthenticated chat for general inquiries and supports authenticated chat for customer specific queries regarding Home Mortgage account. Saw this effort from start to pilot.
Digital Self Service-
Implemented the backend for a 'search' feature for the desktop browser, allowing users to navigate easily throughout the application.