Designing PayPal World from ground up!

• Led the design initiatives for the sales and delivery platforms at Tesla, collaborating closely with cross-functional teams including Design Director, Senior Staff Designers, Chief Design Officer Franz von Holzhausen, Product Directors, Engineers, and Developers.

• Played a pivotal role in streamlining Tesla's delivery operations with user centric design, significantly enhancing delivery volumes and operational efficiency. Designs facilitated 1,808,581 Tesla deliveries in 2023 and 386,810 Tesla deliveries in Q1 2024, enhancing efficiency and customer satisfaction.

• Spearheaded the redesign of Tesla's sales platform, prioritizing user experience, by implementing intuitive UX strategies tailored to user needs and preferences, which generated 3,551,031 sales opportunities for vehicles in North America in 2023 and achieved a 20% increase in conversion from sales to order globally.

Designed experiences for Surface products at Microsoft.

• Lead experiences for Surface Duo from initial release to prototyping interactive concepts and 0-1 conceptual experiences for several confidential projects in the Surface organization.

• Collaborated with Product Manager, Principle Development Manager, Senior Android Developers, and Principle Designers across the org to design and expand the experience for developers creating apps for Dual-Screen Devices.

• Founding designer for Fluent Design System Kit for Dual-Screen/Foldable Interfaces in Microsoft Design Org. And design facilitated design contributions to Google Material 2.0

• Prototyped a cloud-based community for VR designers/enthusiasts to create content in Microsoft Maquette Vault through hand-tracking.

• Owned the end-to-end design (interaction, visual, etc.) across multiple interactions in Microsoft Maquette and contributed to high-level strategic decisions for the product.

• Sponsored and advised by the Microsoft Maquette and Azure Cloud Studio.

• Co-designed and developed a Virtual-Reality environment in Oculus to reduce stress in teens. (Bodystorming, Wizard of Oz interactions, Whiteboarding, Unreal Engine)

• Applied user-centered research methods to create low to high-fidelity prototypes.

• Conducted user tests at each stage to iteratively improve designs. (Sketch, Figma, Blender, Unreal Engine)

• Led redesign of personal banking and internal dashboard for the web and mobile interface of Judo Bank, an Australian based SME Bank. Designs impacted 35,000 users.

• Shipped web analytics (HTML, CSS, Javascript, Adobe, and Decibel Analytics) to improve customer engagement by 60% across all insurance line products with Direct Line Group.

• Collaborated cross-functionally with a team of 5+ Primary Managers, and 15+ Engineers while advocating for customer needs.

• Created user flows, wireframes, UI mockups, and high-fidelity prototypes (Figma, Zeplin, Adobe XD, HTML, CSS, Javascript) to communicate design concepts and persuade key stakeholders.

Interned at Quickplay which is now acquired by AT&T

• Conducted usability testing, A/B testing and log data analysis to improve user experience across AT&T DirectTV, Fox TV, HOOQ, SiriusXM.

• Collaborated with Designers, Engineers and Creative Art Director in Design Studio.