# Melanie Cantwell > Software Engineer @ UrgentIQ Location: Brooklyn, New York, United States Profile: https://flows.cv/melaniecantwell I'm Melanie, a technically-minded & creative people-person. I am also a musician, lover of holistic wellness, urban gardener, & DIY community nuturer. My high-level professional flow has been: Mechanical Engineer >> Technical Product Manager >> Software Engineer I thrive in collaborative, kind environments and am passionate about researching, advocating for, and implementing the most intuitive, intentional, & future-looking code. I'm particularly stoked building tools that that aim to do any of the following: improve human/environmental well-being, enable meaningful connections, bring joy & healing into the world. ## Work Experience ### Software Engineer @ UrgentIQ Jan 2024 – Present | New York, New York, United States • Own system-level technical scoping and frontend implementation of complex, API-driven workflows, influencing backend API design through close collaboration with Product, Design, and Backend Engineering. • Led technical discovery and implementation of intake redesign, identifying architectural bottlenecks and proposing a new backend data model and purpose-built intake endpoint to improve reliability, scalability, and UX. • Designed and implemented a unified global state architecture (Zustand) on the intake page, enabling data persistence across reloads, reducing user friction, and improving maintainability while cutting initial render time from ~3000ms to ~500ms. • Built internal tooling to support bulk configuration of customer account settings, replacing manual workflows with scalable solutions that improved onboarding speed and reduced operational overhead. • Design and maintain automated frontend test coverage (Jest) for critical application flows, increasing confidence in refactors, reducing regression risk, and supporting reliable production releases. • Research and advocate scalable frontend architecture patterns, including global state management, reusable component systems, and theme-based styling to improve consistency and long-term maintainability. • Refactor legacy components and state management, introducing shared utilities, reusable UI primitives, and modern state patterns to improve performance and developer velocity. • Support production releases through testing, debugging, and issue resolution, improving application stability and API reliability in a real-time healthcare environment. ### Software Engineer Trainee @ Flatiron School Jan 2023 – Jan 2024 | New York, New York, United States • Completed an intensive 15-week full-stack software engineering bootcamp, gaining hands-on experience in modern web development. • Built a strong foundation in key technologies: • Frontend: JavaScript, React, Next.js, HTML, CSS, Tailwind. • Backend: Python, Flask, SQLite, Django, PostgreSQL. • Developed five projects during the program, including two full-stack applications: DropN (Capstone) & Bookendr. • Self-taught Next.js and Django to enhance the functionality and scalability of the capstone project ... aka I wanted that heavy duty framework exposure prior to graduation ;) ### Assistant Program Manager, Midstream EE Programs @ Con Edison Jan 2022 – Jan 2023 | Greater New York City Area • Oversaw strategic planning and technical processes for midstream energy efficiency programs, collaborating with business, regulatory, and engineering teams to deliver programmatic goals. • Led technical product management of an automated engineering tool: gathered requirements from operations, collaborated with engineering, and drove the full scope of the project—resulting in a 40% increase in operational efficiency. • Coordinated with stakeholders to align on product requirements and strategy, ensuring seamless integration with existing systems (including Salesforce) and meeting business objectives. • Promoted agile practices, collaborating with cross-functional teams to iterate on solutions, gather user feedback, and drive continuous improvement. • Evaluated incentive structures & calculation tools to align with KPI-informed business strategy, integrating new electrification measures based on customer feedback and market trends. ### Technical Product Manager (Specialist), Measurement & Verification (M&V) @ Con Edison Jan 2018 – Jan 2022 | Greater New York City Area • Served as the technical liaison between external customers, measurement & verification (M&V) contractors, and internal engineering and program teams, owning technical discovery and alignment across complex regulatory environments. • Spearheaded the design and deployment of a custom automation tool for invoicing, reducing manual workload and boosting overall operational efficiency by ~30%. • Gathered customer requirements, scoped technical work, managed contractors, and oversaw project deliverable requirements & deadlines. • Led onboarding, training, and mentorship for the Measurement & Verification (M&V) team, fostering skill development and seamless integration of new teammates. ### Systems Engineer II @ Electric Boat Jan 2015 – Jan 2018 | Groton, CT and New London, CT • Led multi-departmental collaboration to review and supervise the design of fluid systems in nuclear submarines, iterating where needed to ensure functionality according to customer needs and engineering specifications. • Authored detailed technical reports to communicate engineering rationale for accepting construction deviations, ensuring clarity and alignment among stakeholders. • Researched custom engineering methods to support the development of creative technical solutions. ### Research Intern @ The University of Alabama Jan 2014 – Jan 2014 - Used Finite Element Analysis (FEA) Software, Abaqus, to analyze and make conclusions about shear band initation in thin metallic glasses. - Ran a series of simulations over various samples of metallic glasses and using MATLAB, determined the relationship between nanoindentation speed and shear band behavior. - Collaborated with the experimental production team to compare nanoindentation experimental results with my computational analysis to verify shear transformation zone behavior. ### Program Assistant @ Worcester Polytechnic Institute Jan 2013 – Jan 2013 • Served as first point of contact to students’ families for administrative and camp program related questions • Assisted classroom instructor in helping to guide students in their science projects and answer any questions they had • Led students in team-building activities in between classroom sessions and was responsible for students’ well-being while at camp ## Education ### Full Stack Software Engineering Flatiron School Jan 2023 – Jan 2024 ### Bachelor’s Degree in Mechanical Engineering, BS Worcester Polytechnic Institute Jan 2011 – Jan 2015 ### Excel to MySQL: Analytic Techniques for Business in Coursera Specialization Duke University Jan 2018 – Jan 2018 ## Contact & Social - LinkedIn: https://linkedin.com/in/melanie-cantwell - GitHub: https://github.com/melcantwell27 --- Source: https://flows.cv/melaniecantwell JSON Resume: https://flows.cv/melaniecantwell/resume.json Last updated: 2026-04-01