# Melanie Toh

> Solutions Engineering @ Persona | CS @ USC

Location: San Francisco, California, United States
Profile: https://flows.cv/melanietoh

Hi there, I'm Mel! :) I'm based in San Francisco, working as a Senior Field Product Engineer at Persona Identities on the Enterprise Solutions Engineering team.

## Work Experience
### Senior Field Product Engineer - Solutions Engineering @ Persona
Jan 2026 – Present | San Francisco, California, United States
- Working with Enterprise Fintech customers

### Field Product Engineer @ Persona
Jan 2024 – Present | San Francisco Bay Area
- Formerly known as a Technical Solutions Associate
- Spent 1 year on the Solutions Engineering team, working with Enterprise customers on KYB/KYC Compliance and Trust & Safety use cases
- Spent 6 months on the Sales Engineering team, working with Enterprise prospective customers

### Research Assistant @ University of Southern California
Jan 2024 – Jan 2024 | Los Angeles, California, United States
- Worked as a research intern under Dr. Bhaskar Krishnamachari at the Autonomous Networks Research Group

### Teaching Assistant @ University of Southern California
Jan 2021 – Jan 2024 | Los Angeles, California, United States
- Assisted professors in two classes – 'Intro to Engineering' and 'Introduction to Web Publishing' 
- Hosted weekly office hours, helping students troubleshoot code bugs and enforcing industry-standard coding practices
- Taught 100+ students front-end development and object-oriented programming principles in HTML and JavaScript
- Graded assignments, hosted office hours, and produced course material for 140+ students weekly

### Cybersecurity Consultant @ KPMG China
Jan 2023 – Jan 2023 | Hong Kong SAR
- Conducted data analysis on clients’ current data loss prevention measures by reviewing Trend Micro policies on-site and modified 20+ policies to ensure compliance with local data privacy laws and prevent data leaks
- Created 12 security baseline documents tailored for different operating systems, cloud providers, and network devices
- Examined the client's SIEM implementation performance by monitoring incidents, responses, and logs on Splunk
- Arranged weekly meetings with clients and partners to sync on project management and progress timelines
- Liaised with cybersecurity solution company representatives to learn about new technologies that may benefit our clients

### Front-End Software Engineer @ TecPal Ltd.
Jan 2022 – Jan 2022 | Hong Kong SAR
- Programmed a centralized word bank UI that synced 4 databases and supported CRUD functionality with Node.js, Vue.js, and GCP Datastore – acted as a development tool for 10+ product managers, app and web developers
- Initiated a project to streamline the client’s website translation process with OneSky database de-cluttering and codebase refactoring, resulting in a 40% decrease in database memory usage
- Contributed to software design meetings and code reviews in a cross-functional Agile team


## Education
### Bachelor of Science - BS in Computer Science
University of Southern California

### Bilingual International Baccalaureate Diploma
ESF Discovery College


## Contact & Social
- LinkedIn: https://linkedin.com/in/melanietoh

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Source: https://flows.cv/melanietoh
JSON Resume: https://flows.cv/melanietoh/resume.json
Last updated: 2026-03-31