# Melanie Williams Martin (she/her) > Hands-on Product Design Leader | Healthcare AI | Ex - frog design Location: San Francisco, California, United States Profile: https://flows.cv/melaniewilliamsmartinsheher Mission-driven Design Director with 16 years
of experience leading impactful product design from concept to delivery, specializing in healthcare and technology. Recognized for expertise in end-to-end user experience meeting both business and user needs. Adept at building and nurturing 
resilient design and research teams, managing cross-functional processes, and fostering collaboration across all organizational levels. Seeking a role to apply strategic design leadership and innovation to 
make a meaningful impact ## Work Experience ### Principal Product Designer @ Cohere Health Jan 2025 – Present ### User Research and Design Consultant @ Cohere Health Jan 2025 – Jan 2025 ### Product Designer @ Wealthfront Jan 2024 – Jan 2025 | San Francisco Bay Area ### Director Of Product Design @ Project Rōnin Jan 2021 – Jan 2024 | San Francisco Bay Area Led the end-to-end user experience for the Oncology platform and built a small but mighty team of designers and researchers. This AI-driven platform delivered an EHR-embedded dashboard and patient app supporting decision-making at the point of care. Her user-centered approach delivered on business and user needs resulting in increased clinician efficiency with 36% reduction in patient calls and a 90% patient satisfaction score. ### Principal Designer @ Project Rōnin Jan 2020 – Jan 2021 | San Francisco Bay Area ### Principal Designer @ Clarify Health Solutions Jan 2019 – Jan 2020 | San Francisco Bay Area Designed solutions across the 5 pillars of the Clarify platform. Led the design of the highly successful 'Clarify Network' Solution, a top-grossing product feature that delivered insights and incentives to providers, improving member outcomes and reducing care costs. ### Service Designer (Independent Contractor) @ Tipping Point Community Jan 2018 – Jan 2019 | San Francisco Bay Area Designed an enhanced transitional housing program to keep foster youth enrolled longer increasing opportunities for long-term outcomes and launched a 1-year pilot with foster youth in the East Bay. Co-led research through interviews with housing providers, policy makers and foster youth. Design and tested trauma-informed, evidence-based service solutions with youth and staff. ### Associate Creative Director @ frog Jan 2017 – Jan 2018 | San Francisco Bay Area Led experience design across industries and countries, overseeing multi-disciplinary teams, design hiring, and C-suite stakeholder management. Unearthed innovative product solutions that disrupted congested markets while meeting deep user and business needs for clients including Pfizer, Teva, Mitel, and Mitel. Co-designed the IT solution: InContact, earning "Best Product of 2016" by Customer Magazine. Designed and launched new mobile app for LoJack in 12 weeks. Published work in the mHealth Design Toolkit, providing insights, tools, and key principles to boost adoption and customer uptake of mobile health services in Africa. ### Senior Interaction Designer @ frog Jan 2014 – Jan 2017 | San Francisco Bay Area ### User Experience Designer @ Slalom Consulting Jan 2011 – Jan 2014 UI Design for mobile, tablet and web for clients including: eBay, Visa, Genetech, Gap and Apple • Conduct user research through interviews and card sorts to identify goals and develop feature requirements • Conduct analysis on business process and tools and present new solutions • Lead projects beginning with conceptual brainstorming and whiteboard sessions, to detailed wireframes and feature requirements documentation as well as style guide delivery ### Graphic Designer @ Deal Current Jan 2007 – Jan 2011 Lead Designer: Graphics, Web and UI / San Diego, CA / 04.10 – 06.11 • UI, CSS, and Design for front end and backend • Developed and designed systematic design process • Managed the launch of 20+ client websites a month • Managed Corporate Brand and Website (Deal Current.com) • Designed branding for Pittsburgh Post Gazette, Buffalo News, and over 30 other agencies, media properties, and online communities. ## Education ### Bachelor of Arts in Applied Arts and Sciences in Multimedia, Graphic Design, 3D design, Painting San Diego State University ## Contact & Social - LinkedIn: https://linkedin.com/in/melaniewilliamsmartin - Portfolio: https://htm-mel.com --- Source: https://flows.cv/melaniewilliamsmartinsheher JSON Resume: https://flows.cv/melaniewilliamsmartinsheher/resume.json Last updated: 2026-04-13