# Melody Chen

> Tech by day, Content Creator by night

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/melodychen1

## Work Experience
### Sr. Associate - Community @ Poshmark
Jan 2021 – Present | Los Angeles, California, United States

### Community Associate @ Poshmark
Jan 2020 – Jan 2021 | Los Angeles, California, United States

### Team Lead of Market Operations @ Poshmark
Jan 2019 – Jan 2020 | San Francisco Bay Area

### Operations Associate @ Poshmark
Jan 2018 – Jan 2019 | San Francisco Bay Area

### YouTube Content Creator, xomelrous @ YouTube
Jan 2013 – Present | San Francisco Bay Area
- Brainstorm ideas and what content I want to turn into videos
- Set up lighting and background
- Film and edit all my own videos
- Make voiceovers and edited them into the video, if needed
- Created DIY’s, beauty, makeup, how to’s, and other hair tutorials
- Filmed look books and different outfit videos for the channel
- Edit the videography and music together so it fits perfectly together
- Created thumbnails and ending banners through Photoshop

### Content Creator/Influencer, Tik Tok & Instagram @ Unknown
Jan 2013 – Present | Los Angeles, California, United States
www.instagram.com/xomelrous
www.tiktok.com/@xomelrous

### Business Owner @ Mel Rous
Jan 2016 – Jan 2019 | San Francisco Bay Area
- Design website and take product pictures
- Shop through different vendors to sell at Mel Rous
- Market and advertise the brand through Instagram and Facebook
- Package and ship items in an orderly fashion and make sure it is on time
- Organize products 
- Create advertisements on Photoshop
- Provide excellent customer service

### E-Commerce Assistant @ IIC Art Inc.
Jan 2017 – Jan 2018 | Fremont, CA
- List new products every week onto various websites we work with (i.e. Houzz, Amazon, etc.) including our own company website
- Create, design, and update company website
- Edit demo pictures on Photoshop
- In charge of all Social Media accounts (Instagram, Facebook, Pinterest)
- Answer customer questions in a professional, friendly, and timely manner
- Print orders and give it to production every morning 
- Follow up with customers about their order to create a relationship with them

### Office Happiness Coordinator @ Vivo Inc.
Jan 2016 – Jan 2016 | Pleasanton, California
- Receptionist/Front Desk
- Created offer letters, new hire paperwork, and created background checks
- Checked timesheet hours of our employees, emailed them if they haven't logged on and entered them
- Entered Payroll every week
- Cleaned the kitchen, all around the office, and occasionally upper managements offices
- Ordered food and drinks for the kitchen
- Planned and organized weekly events for the office and yearly events like birthdays and anniversaries
- Ran errands and delivered mail
- Kept everyone happy everyday at the office

### Real Estate Agent Assistant @ IRN Realty
Jan 2015 – Jan 2015
− Present purchase offers to sellers for consideration; prepare documents such as representation contracts, purchase agreements, closing statements, disclosures, leases, etc.
− Organized and filed closing transaction checklists
− Promote sales of properties through open houses and appointments to prospective buyers
− Contact utility companies for service hookups to clients’ property

### Waitress and Barista @ TenRen’s Tea Time
Jan 2013 – Jan 2015
- Responsible for cashiering, store cleanliness, and food delivery
- Provided a positive and friendly customer service experience.
- Optimized workflow procedures and processes in collaboration with team members
- Mentored new trainees

### Product Design Intern @ Taiwan Tech Trek
Jan 2013 – Jan 2013
- Member of fan apparel and souvenir product design team for the EDA College Basketball team.
- Designed products and illustrated color schemes (i.e. water bottles, hats, mugs, etc.)
- Collaborated with multiple stakeholders to identify products and target audiences

### Retail Associate @ Abercrombie & Fitch Co
Jan 2011 – Jan 2012
- Responsible for sorting, assembling, and displaying of company merchandise.
- Provided a courteous customer experience through product suggestions and upsell.
- Organized incoming shipments and restocked inventory

### Publishing and Product Intern @ Tiger Claw
Jan 2008 – Jan 2008
- Responsible for data entry and administration.
- Entrusted with sensitive customer data (credit card, personal information)
- Organized and published product data onto Tiger Claw retail website


## Education
### Bachelor of Arts (B.A.) in Theatre/Theater
University of California, Riverside

### Minor in Business Administration in Marketing
University of California, Riverside


## Contact & Social
- LinkedIn: https://linkedin.com/in/melody-chen-ba0607106

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Source: https://flows.cv/melodychen1
JSON Resume: https://flows.cv/melodychen1/resume.json
Last updated: 2026-04-13