Own overall user experience and development of a collaborative Engineering community. Create visuals for home page, themed areas, carousel slider, status levels, community awards, and community mascots/kudos. Provide agile-friendly designs through wireframes and user flows for larger features. Implement themes, features, customizations, and bug fixes for PHP and Java applications.

• Improved user profiles to heighten contributions, achievements, and social participation

• Designed and co-implemented kudos gifting for quick acknowledgements between community members

• Designed additional achievements to add more gamification incentives when interacting with the community

• Designed a masonry display widget that can be easily maintained by users without coding involved

Own overall user experience and quality assurance for a co-innovation community. Create visuals for home page and themed areas. Provide agile-friendly designs through wireframes, user/task flows, and hi-fidelity mock-ups/prototypes. Implement themes, usability improvements, and bug fixes for PHP and Java applications. Lead quality assurance (QA) and testing.

• Organized an open source inspired community – a 2009 Forrester Groundswell Award finalist

• Designed and maintained a download page publishing system that effectively organized product releases

• Designed and maintained content categories to create virtual folders – a feature adopted by Jive later

• Designed and maintained a new account self-registration and self-activation process to eliminate administrator involvement

• Designed and maintained a multi-system permission management tool for project owners to easily apply consistent changes