● Designed and delivered a generative AI health chatbot (called MIHA), focusing on trust and transparency, collaborating with AI engineers to integrate user-centric features that increase adoption.

● Conducted detailed visual QA across developed interfaces, identifying and documenting 85+ UI inconsistencies against Figma specs, improving design accuracy and reducing post-launch issues.

● Owned the design of three research studies including survey, participatory design workshops, and usability testing to learn about frictions in using gen AI apps and voice assistants for health information.

● Conducted 40+ usability testing sessions for AI-powered health applications, synthesizing insights into actionable design improvements that enhanced usability and engagement.

● Analyzed qualitative and quantitative data from surveys, usability studies, and co-design workshops, translating findings into design recommendations that directly influenced adoption rate on AI products.

● Led and mentored a multidisciplinary team of 8 (designers, researchers, and developers), driving alignment across research, design, and engineering to deliver cohesive product experiences.

● Led the end-to-end design and development of a mobile app from concept to launch, working closely with cross-functional teams to ensure business alignment and successful product launch.

● Designed and optimized 7 user flows, and addressed edge cases to enhance the overall user experience and app functionality.

● Designed 4 mobile notification frameworks and crafted notification UI and copy for 7 scenarios, iterating across multiple rounds for clarity and impact.

● Built and launched the company’s marketing website using a no-code platform, aligning design with brand strategy and optimizing for responsiveness and performance.

● Structured the data for developing an AI tool for DCeXa, which increased the accuracy of skill gap analysis by 37%.

● Identified key pain points in user experience through a comprehensive UX Audit of the product and recommended solutions, resulting in a 15% increase in user engagement metrics.

Building Autonomy & Trust in Gen-AI Powered App

● Iteratively designed an interactive prototype for a Gen-AI-powered app by transforming UX research concepts into high-fidelity mockups and validated the concept with 9+ users.

● Created wireframes, user flows, and high-fidelity UI designs to conceptualize 4 AI/ML features, such as text summary and chatbot, addressing 6 user needs.

● Executed comprehensive accessibility assessments of the prototype and the design library, achieving 100% compliance with WCAG guidelines and creating a universally inclusive product.

Testing Autonomy Profiles

● Led 5 focus groups to test the efficiency of the autonomy profiles and analyzed 720 hours of video footage, identifying recurring themes & patterns.

● Collaborated with the professor to design and implement the coursework for the Social Informatics class and Social Impact of AI Bots and Cognitive Automation class and assisted them in creating presentations for class with strong visuals.

● Mentored and guided100+ students to achieve their academic goals and expedite their learning process.

● Oversaw the grading process and ensured turning in grades timely.