# Meng (Mandy) Xun > Senior Product Designer at Tiktok Location: San Francisco Bay Area, United States Profile: https://flows.cv/meng I am a multidisciplinary UX/Product Designer with a proven ability to creatively design enterprise-level applications from concept to product, manage multiple projects, solve problems and engage internal teams to resolve client issues. Portfolio URL: https://linky.design/mandyxun • Experience with User-Center Design(UCD) Process, Design System, User Research, Information Architecture, and Usability Testing • Experience using Adobe CC, Axure, Sketch and Invision to create low to high fidelity prototypes and mockups • Knowledge of Digital Marketing, Internet Search, Advertising, CRM, Marketing Automation, ERP and related B2B Software as a Service (SaaS) products. • Working knowledge and hands-on experience with Agile methods and project management tools: Scrum, Kanban, Confluence, and JIRA. • Hands-on knowledge of web technology, including but not limited to LAMP, MEAN, Python ## Work Experience ### Senior Product Designer @ TikTok Jan 2025 – Present | San Jose, California, United States Shaping the advertiser experience on TikTok Ads Manager, driving business impact at scale as part of the Global Monetization team. ### Senior UX Design Lead @ Philips Jan 2019 – Jan 2025 | Bothell, Washington, United States • Led a cross-functional team of 3 designers and a researcher to design and launch a remote collaboration platform, connecting remote radiology experts with technologists in real-time. - Increased customer revenue by an average of $500K+ per year per customer. - Improved Radiology throughput by 14% and optimized staff-to-study ratios (from 2:1 to 1:3). - Achieved FDA clearance as a Medical Device through close collaboration with clinical, regulatory, usability, safety, legal, and R&D teams. - Won 6 design awards (Red Dot, iF Award, etc.) • Redesigned a suite of 10+ web applications in collaboration with 3 designers, unifying them into a scalable cloud platform. - Empowered 100+ healthcare organizations in 8 markets with AI-driven insights. - Improved usability, accessibility, and operational workflows across 10+ caregiver personas. - Received an iF Design Award for the platform’s impact. • Developed a component library adopted by the Philips Design System, reducing R&D costs by $200K and accelerating time-to-market by 30% for pilot ventures. • Co-created a cloud-based ultrasound scanning product with a multi-disciplinary team, resulting in an AR patent publication. ### Product Designer @ Creativestar Solutions, Inc. Jan 2016 – Jan 2018 | 460 Totten Pond Road, Waltham, MA 02451 Lead the User-Centered Design(UCD) process for 3 enterprise-level web applications and 1 mobile app from concept to release. Revisions based on customer feedback, usability test, and business vision of tabular data and data visualizations. • Cloud-Based API Gateway Platform: Designing and iterating through a Cloud-based API gateway platform for a leading digital marketing company (DexYP) that connects its customers and API products with a delightful and clean user experience. The platform also provides simple and easy solutions to its internal developers to create, publish, maintain, monitor, and secure API products. Increased customers by 120% and requests per second (RPS) by 200%. • Email Alerts System: Designed and revisioned an Email alerts system for the world’s leading travel security services firm (International SOS) to manage its clients’ alerts subscriptions preference. Onboard 10K + users after the product launched. • SaaS-Based CRM+ System: Defined Design systems and optimized the UX of the Business Automation platform based on the usability test. ### Business Analyst & Web Designer @ Creativestar Solutions, Inc. Jan 2014 – Jan 2016 | Waltham, Massachusetts, United States Website Design Projects:​ Designed, developed and conducted SEM & SEO for 5+ incubator projects' websites (VC, Education, e-Commerce, Digital Marketing, etc.)​ using ​Wordpress​ and associated digital presences using Photoshop​. Continually re-designed landing pages and improved conversion rates based on user behavior analysis with ​Google Analytic and​ Google Adwords.​ ### App/Game UX Research Intern @ Creativestar Solutions, Inc. Jan 2013 – Jan 2014 | 460 Totten Pond Road, Waltham, MA 02451 • Worked closely with Product Managers and developers to localize 10+ mobile apps and games for the China market, optimizing them for regional user needs. • Conducted competitive analysis through App Annie and app stores, and interviewed users/gamers to understand needs for apps/game localization. • Conducted usability tests, and presented findings and UX recommendations to product managers, partners, and developers. ### Project Manager @ DexYP Jan 2015 – Jan 2018 • Manage 4 client contracts (2 full-service web applications and 2 popular mobile apps) with concurrent, complex, global, and multi-phased implementations of projects with Agile development methodology • Act as a liaison between the customer and various groups within Creativestar such as Technical Support, Sales, Engineering, and Product Management • Quickly and effectively gather client’s business requirements to design and configure B2B services • Manage client expectations, drive client deliverables, and exercise scope control to ensure project completes on schedule - including multiple time zones • Contribute to creative design and problem-solving for complex requirements • Develop and maintain deep functional and technical product knowledge and insight • Effectively communicate complex ideas and persuade clients to adopt the recommended solution remotely • Effectively communicate and work with internal and client project teams, international and multi-cultural clients • Conduct effective training and product demonstrations calls with clients remotely ### CIS Sandbox Teaching Assistant @ Bentley University Jan 2013 – Jan 2013 | Greater Boston Area • Tutor Excel, Java, Oracle, HTML, Android app design • Maintain and administrate Sandbox website using WordPress • Assist professors with projects, such as robotic gaming system, android app design and web ### Customer Manager Assistant @ China Galaxy Securities Co., Ltd. Jan 2012 – Jan 2012 | Nanjing, Jiangsu, China ### Personal Financial Consultant Assistant @ Standard Chartered Bank Jan 2011 – Jan 2011 ## Education ### Master's degree in Information Technology Bentley University - McCallum Graduate School of Business ### Exchange Program in Business Analytics Saint Joseph's University ### Bachelor of Commerce (B.Com.) in Finance, General Nanjing University of Science and Technology ## Contact & Social - LinkedIn: https://linkedin.com/in/meng-mandy-xun-72018551 - Website: https://Linky.design/mandyxun --- Source: https://flows.cv/meng JSON Resume: https://flows.cv/meng/resume.json Last updated: 2026-02-23