# Meng (Moe) Na

> Software Engineer

Location: New York, New York, United States
Profile: https://flows.cv/mengmoena

I'm an engineer who sees problems through both technical and design lenses. I build robust systems with React, Docker and monitoring tools while ensuring they're actually enjoyable to use. My designer background helps me create interfaces that make complex data accessible to everyone.

## Work Experience
### Software Engineer @ QueryHawk
Jan 2025 – Present | New York City Metropolitan Area
- 🔍 Architected and implemented a containerized database monitoring solution using Docker, Grafana, and Prometheus, enabling dynamic PostgreSQL connection management and automated service discovery that reduced development cycles by 35% and allowed teams to identify performance bottlenecks
- ⌛ Built an end-to-end monitoring ecosystem by developing an Automated Performance Analytics Platform with Prometheus/OpenTelemetry integration and implementing Grafana dashboard provisioning with YAML configuration files and API automation, reducing setup time from hours to minutes while providing specialized dashboards with real-time performance insights that automatically configured data sources upon initialization, saving 3-4 hours per installation and enabling database query optimization
- 🎨 Led the team to implement Material UI's theming system and styled components for creating a cohesive React wrapper around Grafana dashboards and Jaeger UI, resulting in a unified monitoring experience with consistent visual language
- 👥 Collaborated with a team of 4 engineers using Kanban workflow in Notion, documenting workflows in Lucidchart, conducting biweekly code reviews and utilizing pair programming to overcome technical challenges, enabling consistent feature delivery

### Product Designer @ Amount
Jan 2021 – Jan 2023 | New York, New York, United States
- 📐 Led the design of the framework of a user-friendly self-service tool, empowering non-technical users to customize the Amount SaaS platform for their unique needs. This transformation reduced the reliance on technical resources, paving the way for our company's evolution from fintech to SaaS, and expanded our market presence
- 🧰 Collaborated closely with developers to establish and sustain an efficient design system, which was tailored to seamlessly cater to clients' diverse banking requirements and enabled swift customization to align with their unique branding preferences
- 🏦 Designed and iterated on customer-facing applications, implemented and adopted by over five national and regional banks, resulting in multi-million dollar client partnerships spanning the USA, Australia, and Canada

### UI/UX Designer @ Massachusetts Institute of Technology
Jan 2021 – Jan 2021
🎮 Designed engaging educational games aimed at enhancing college students' comprehension of optics and photonics concepts. Leveraged desktop games and immersive VR experiences to bring complex topics to life, offering an alternative to in-person factory experiences
https://news.mit.edu/2022/desktop-simulation-mitnano-die-bonder-enables-virtual-tool-training-1024

### User Experience Designer @ PulseProtocol
Jan 2020 – Jan 2021 | United States
Participated in designing a SaaS application that serves patients, medical
workers, and the company

### Product Designer (Multimedia) @ NYU Tandon School of Engineering
Jan 2019 – Jan 2020 | Greater New York City Area
- Developed and produced multimedia pieces for NYU online courses on edx websites and other online learning platforms
- Worked with a cross-functional team including PMs, developers, and marketing managers

### UX/UI Designer @ Vaudeville Ventures
Jan 2019 – Jan 2019 | Greater New York City Area
Worked with the design team and strategists to formulate and translate client needs into online and offline media

### Product Manager @ DiDi
Jan 2018 – Jan 2018
- Redesigned the Didi Luxe airport pickup experience with designers and developers saving riders and drivers time
- Worked on DiDi Luxe product team, helped conduct user research, generated product requirements, and coordinated with internal partners across the organization to ensure successful product launches

### Undergraduate Researcher at OKAJIMA LAB. @ Yokohama National University
Jan 2016 – Jan 2018 | Yokohama, Kanagawa, Japan
Designed and conducted experiments focused on multisensory integration and crossmodal processing at Okajima Lab


## Education
### Master's degree in Digital Communication and Media/Multimedia
NYU Tandon School of Engineering
Jan 2018 – Jan 2020

### Bachelor of Engineering - BE in Mathematical Sciences
Yokohama National University
Jan 2014 – Jan 2018


## Contact & Social
- LinkedIn: https://linkedin.com/in/mn1098
- GitHub: https://github.com/wmoew

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Source: https://flows.cv/mengmoena
JSON Resume: https://flows.cv/mengmoena/resume.json
Last updated: 2026-04-01