# Meron Fasica > Senior Interaction Designer at IDEO | Health & Wellbeing Location: San Francisco, California, United States Profile: https://flows.cv/meronfasica I use design thinking, health practices, and community-centered innovation to create environments where people can thrive both physically and digitally. My work spans digital health, ed-tech, accessibility tech β€” supporting individuals with epilepsy, seniors with vision impairment, and at-risk youth navigating mental health challenges. I integrate behavioral science and systems thinking into my practice to design solutions that are evidence-based, culturally rooted, and deeply human. πŸ“§ mfasica@ideo.com πŸ”— meronfasica.com ## Work Experience ### Senior Interaction Designer @ IDEO Jan 2026 – Present ### Interaction Designer @ IDEO Jan 2024 – Jan 2026 Created collaborative digital tools that fostered safe social connections among users in a mental health app, directly supporting community engagement and retention. Designed socially-driven shopping flows and loyalty features that connected community inspiration with personal purchasing decisions for a major beauty brand. Led co-creation workshops with research participants to test early concept designs to support rapid iteration and prototyping. Led a rapid UX/UI audit of a white-label health app, identifying design gaps and proposing data-informed optimizations that improved healthy user behavior. Co-developed strategy and resources to drive the adoption of service blueprinting across the organization, facilitating alignment on key service touchpoints and improving overall user experience. Spearheaded the design of a conversational AI product for women’s health, combining empathy with metrics-inspired experimentation to improve user trust and adoption. ### Interaction Design Fellow @ IDEO Jan 2023 – Jan 2024 | San Francisco Bay Area Initiated original discussion board design flows for the beta launch of a mental health app based on existing designs within the application to accommodate a tight project timeline. Conducted comparative analysis of similar products to build designs based on common mental models of the target audience, and led design reviews to drive cross-functional alignment. Collaborated with accessibility engineers, developers, product managers, designers and researchers internally and externally to refine the scope and development of the subject feature. Partnered with 6 directors to craft data visualizations showcasing the 2023 internal demographic data, contributing to the live presentation of the data on the company website. Led the project team in executing prioritization activities, fostering collaboration and ensuring team alignment for a streamlined decision-making process. ### Product Designer @ Epilepsy Toronto Jan 2023 – Jan 2023 | Toronto, Ontario, Canada Led a comprehensive web design audit as the sole UX Designer, collaborating with 6 key stakeholders to gather insights and craft data-driven recommendations. Assessed the current state of the brand's digital offerings according to national accessibility WCAG guidelines, and provided actionable next steps to enhance accessibility and improve the overall user experience. ### UX Designer @ Enrich.ly Jan 2023 – Jan 2023 Enrichly is a SaaS eLearning platform that uses machine learning, gamification and data automation to improve self-esteem for youth K-12 while providing an on-site mental health curriculum for schools. Collaborated with 1 design intern to develop and implement a comprehensive design system to enhance UX by leveraging existing brand assets and design principles. Effectively communicated complex design concepts to the development team and project manager in weekly progress meetings. Conducted stakeholder research, generated survey questions, and led interviews to gather business goals and define project scope for product design, resulting in valuable insights for informed decision-making. ### Patient Advocate @ Page Point Animal Hospital Jan 2022 – Jan 2023 Led routine diagnostic testing as a patient advocate, demonstrating strong analytical and problem-solving skills and interpreting lab data to ensure accurate and efficient diagnosis and treatment. Provided thorough and compassionate client education on animal health and wellness to over 10 clients per day, building trust and improving animal welfare. I tailored my approach to meet each client's unique needs and answered any questions they had. Demonstrated strong adaptability and agility by consistently adjusting to new situations and procedures to ensure optimal animal care. I worked in a fast-paced environment, handling up to 10+ patients per day and adapting to changing priorities and procedures. ### Veterinary Technician @ Chapel Hill Mobile Veterinary Housecalls Jan 2021 – Jan 2022 | Chapel Hill, North Carolina, United States Led the development of a comprehensive company dashboard on Microsoft Excel, implementing streamlined business processes that saved the company 20 hours per month and reduced miscommunications by 30%. Exhibited exceptional attention to detail as a veterinary assistant, implementing protocols to safely and accurately administer and dispense medication to 10+ animals daily, ensuring the highest level of animal care. As 1 of 2 veterinary assistants in a small animal clinic with only 1 veterinarian and 1 phone line, I demonstrated strong communication skills while managing a high volume of incoming calls, emails, and texts from both potential and existing clients daily. ### Project Manager @ Behind the Screens Inc. Jan 2020 – Jan 2021 | Orlando, Florida, United States Identified inefficiencies in systems and created new SOPs for clients, resulting in an increase in productivity by 25%. Utilized agile methodologies to facilitate effective communication amongst 6 clients and 5 team members and ensured project timelines and milestones of all competing priorities were met. Successfully tracked and reported weekly KPIs for sales, email open/click-through rates, social media followers. ### Research Technician @ Duke University Jan 2019 – Jan 2020 | Durham, North Carolina, United States Evaluated the health of 100+ conventional and genetically engineered animal models each day by performing visual inspections and reporting any abnormal clinical signs to the veterinary staff. I also monitored their behavior and provided support to ensure their comfort and well-being. Provided specialized technical assistance to 5+ veterinarians and investigators, including dosing, tissue procurement, necropsies, and treatments. ### Veterinary Assistant @ Veterinary Care Anywhere Animal Hospital, PLLC Jan 2018 – Jan 2019 | Raleigh, North Carolina, United States Administered medications, vaccines, and other treatments as prescribed by 1 lead veterinarian, preparing and reporting them with a high degree of accuracy. Through this experience, I have developed strong problem-solving skills and learned how to treat common conditions in companion animals. Aided in physical examinations of animals by recording basic vital signs such as temperature, pulse and respiration data into online database. ### Anatomy and Physiology of Domestic Animals Teaching Assistant @ North Carolina State University Jan 2018 – Jan 2018 | Raleigh, North Carolina, United States Managed a classroom of 70 students and assisted faculty members with classroom instruction, exams and record keeping. Created and graded 5+ weekly online assignments and answer keys for students using Moodle, an online learning management system. Held office hours for 2 hours each week, offering 1-on-1 support to 10+ students with assignments or course concepts. ### Resident Advisor @ North Carolina State University Jan 2017 – Jan 2018 | Raleigh, North Carolina, United States Collaborated with a team of 12 to successfully plan and execute 3 large-scale events in the residence hall each semester. Managed and resolved conflicts between residents, applying a deep understanding of college policies and regulations to ensure fair and effective conflict resolution. Maintained accurate records of 20+ conflict resolution cases per year. ### College of Agriculture & Life Sciences Ambassador @ North Carolina State University Jan 2017 – Jan 2017 Developed relationships with over 20+ prospective CALS students and their families, providing them with information about the college and its benefits. Coordinated over 5 successful events to network with professionals and scholarship donors, resulting in a significant increase in donations and partnerships for the college. ## Education ### Bachelor's degree in Animal Sciences with Veterinary Bioscience Concentration North Carolina State University ### College Credits in Mathematics and Statistics North Carolina Central University ### Peru Study Abroad Program in Spanish Language and Literature North Carolina State University ## Contact & Social - LinkedIn: https://linkedin.com/in/meronfasica - Portfolio: https://meronfasica.com --- Source: https://flows.cv/meronfasica JSON Resume: https://flows.cv/meronfasica/resume.json Last updated: 2026-04-13