Arc Server Management: Centralized scattered services into Azure, cutting daily management time by ~60%.

Run Command: Enabled running multiple browser scripts at once, reducing troubleshooting time by 30%.

Agent Auto‑Upgrade: Automated upgrade process, improving patch compliance to 70% and cutting upgrade effort by 85%.

OPS360 Integration: Combined Arc and monitoring workflows, boosting user onboarding completion and increasing Azure service bundle sales.

Resource Change Portal: Shows visual history of resource changes and allows batch actions—cutting related support tickets by 30%.

Resource Delete Portal: Offers safe-delete and recovery with full audit trails, increasing delete adoption by 20%.

Machine Configuration: Automates VM setup using policies and connects them to monitoring and analytics tools.

ARM AI Assistant: Internal AI assistant for 1,200+ Azure engineers that provides guidance and streamlines daily tasks in Azure Resource Manager (ARM).

Terraform Resource Coverage Portal: Helps users quickly find which Azure services support Terraform, improving development efficiency.

Deployment Code Export: Allows users to export deployment setups as code with one click, enabling automation and reuse across teams.

Collaborated with 2 designers to ship iOS and Android apps from scratch, reaching over 4000 active users within the first 6 months.

Lead the design team delivered prototypes, 200+ UI screens, and a structured design system with 60+ responsive components in Figma.

Assist user research and conducted usability testings twice to iterate design.

Led the recreating and managing of the CXD design system on Figma(Web/IOS), focusing on efficiency and collaboration.

Organized the component’s spec workshop to help the team improve the consistency and readability of the sixteen CXD component specs’ library.

Produced the four wireframes & interactive prototypes for the HR chatbot to show how users will experience solutions.