# Micah Wolfe > Head of design @ ngrok Location: San Francisco, California, United States Profile: https://flows.cv/micahwolfe Specialties: Product design, user experience, user interface, branding and identity, design thinking, workshop facilitation. ## Work Experience ### Head of Design @ ngrok Jan 2026 – Present ### Principal Product Designer @ ngrok Jan 2025 – Jan 2026 ### Design Consultant @ Micah Wolfe Jan 2006 – Present Work with clients to design exceptional product and brand experiences. ### Senior Product Designer @ LightStep Jan 2018 – Jan 2019 | San Francisco, California Proposed, designed and launched the internal design system for increased development velocity and elevated design quality across the entire product. Worked with cross functional teams to design and build tools to understand and resolve complex performance issues in distributed systems. ### Senior Product Designer @ Twilio Inc. Jan 2017 – Jan 2018 | San Francisco, California Designed advanced analysis and comparison tools for customers to understand their usage and costs for all Twilio products and regions across the globe. ### Design Director @ Keen IO Jan 2012 – Jan 2017 | San Francisco Bay Area Developed a brand that grew to a community of over 75,000 users, designed software used by over 3,000 companies, and overhauled the user onboarding experience to boost new account activation by 65%. My experience at Keen spanned across user experience design, product design, user research, communication design, branding, creative direction, and workshop facilitation. ### Design Director @ iFixit Jan 2011 – Jan 2012 Performed a design overhaul of the website, mobile apps and packaging for our top products and was responsible for design hiring. Launched http://www.dozuki.com/ turning the software that powered iFixit into a platform for training, support, work instructions, and documentation. Dozuki powered solutions for Crucial, O'Reilly, Patagonia, and more. ### Founding Designer @ Perfect800 Jan 2009 – Jan 2012 Created and oversaw the product and branding of a web application for SAT math preparation. ### Industrial Designer @ Rick Lee Design Jan 2007 – Jan 2010 Developed furniture and interior concepts through sketches and CAD models. Produced renderings, presentations, and technical drawings for a variety of manufacturers. Conducted research on trends, materials, and fabrication processes. Launched a new product line of contemporary bamboo furniture. ### Visualization Lab Consultant @ Beckman Institute of Advanced Science and Technology Jan 2005 – Jan 2007 Assisted researchers in the creation of materials for various scientific journals and presentations through the use of rapid prototyping, sound and video editing, and the use of various print and display software. ## Education ### Bachelor of Fine Arts in Industrial Design University of Illinois Urbana-Champaign ### Graphic Design in Cello Performance Drake University ## Contact & Social - LinkedIn: https://linkedin.com/in/wolfemicah --- Source: https://flows.cv/micahwolfe JSON Resume: https://flows.cv/micahwolfe/resume.json Last updated: 2026-04-13