Led the development of strategy, programs, and infrastructure enabling the launch and growth of Stripe's banking products.

• Led Legal, Operations, and Engineering teams in the design and buildout of the end to end onboarding flow for lending products, reducing loan application processing time from days to mere minutes for the majority of applicants

• Managed the engineering buildout of a debt collection platform with queuing, case management, automated communications, and loan restructuring capabilities, responsible for curing millions of delinquent balances

• Supervised the credit card beta program, implementing product changes and shaping product strategy based on user feedback and market research

Crafted and executed Stripe’s payment method expansion strategy, enabling the acceptance of dozens of payment methods across 20+ markets, generating $100B+ in processing volume

• Led RFP processes for the selection of payment methods, bank partners, and aggregators to expand Stripe’s suite of payment capabilities and unlock new markets

• Negotiated and executed first of kind partnerships with payment method partners, including the Buy Now Pay Later category, encompassing both distribution and payments processing

• Launched new payment methods, leading a cross functional team composed of Engineering, Sales, Marketing, Finance, Legal, and Operations

• Oversaw the rollout of payment methods through marquee platforms, including Amazon and Shopify

• Managed and renegotiated partnerships to ensure ongoing alignment of incentives and scaling economics

Led team responsible for optimizing conversion, cost, disputes, and uptime for dozens of payment methods across 60+ countries

• Negotiated and implemented partnerships driving double digit increase in card conversion % and millions in savings, including with PINless debit networks, Cardinal Commerce, and Chase Bank

• Designed and oversaw NYE readiness plan enabling Uber to sustain 1000+ transactions per second

• Worked cross functionally across engineering, product, finance, fraud, and accounting to enable new processor connections and alternative payment methods for market expansion

Distilled, packaged, and actioned payments insights for Online, iTunes, and Retail businesses, driving negotiation strategy with new and existing payments partners across 45+ countries

• Designed, built, and maintained reporting system delivering insights that served as the backbone of negotiations with credit card vendors, including major card networks, resulting in millions in annual savings

• Supported the implementation of technical projects, such as acquirer and back end system changes, responsible for millions in annual savings