# Michael Chase

> Senior Software Engineer at Zendesk

Location: Cambridge, Massachusetts, United States
Profile: https://flows.cv/michaelchase

Creative developer with ambition for building responsive applications/ websites that are aesthetic and intuitive, using today’s in-demand frameworks. Works effectively in teams as well as independently, and is passionate about building and contributing to world-class applications.

## Work Experience
### Senior Software Engineer in Test @ Zendesk
Jan 2022 – Present | San Francisco, California, United States
- Responsible for testing and configuring automated test environments for Core Services teams in Jenkins across many environments
- Created PagerDuty integrations and DataDog monitors for Core Services teams

### Senior Web Developer @ Bendyworks
Jan 2021 – Jan 2022 | Madison, Wi
- Improved overall back end test coverage in a Rails app using RSpec, and used TDD when building new features to promote greater test coverage.
- Authored a UI/UX overhaul of a sought-after feature using Rails and React, which was well-received by stakeholders globally.
- Reduced load time of a frequently-visited page by ~80% in an app used worldwide by improving ActiveRecord queries.
- Adapted initial Rails role to work in other codebases, involving React and C, to assist multiple teams as necessary, which resulted in a strong positive impact.
- Co-authored a utilization calculation and visualization app to increase HR efficiency.
- Created and configured Jenkins jobs and test accounts for many new Jenkins pod instances.
- Wrote and debugged RSpec and Cypress tests.
- Worked closely with different development teams around the world to introduce and improve test coverage and Jenkins jobs for different features.

### Fitness Manager/ Certified Personal Trainer @ VIM Fitness
Jan 2016 – Jan 2022 | Cambridge, Massachusetts, United States
- Managed the Group Exercise, Personal Training, and Small Group Training departments, totaling 40+ instructors; duties included selling fitness services, hiring and training new instructors, and meeting/ exceeding monthly department revenue goals.
- Assessed, trained and motivated personal clients to achieve their fitness goals through teaching proper exercise and nutrition techniques, and by breaking down their end goals into smaller, attainable SMART goals.

### Ruby on Rails Engineer, Web Developer @ Freelance
Jan 2015 – Jan 2021 | Cambridge, Ma
- Designed and built a website for an emerging biotech company, including occasional new follow-up features and general site maintenance, via close correspondence with the CEO.
- Created a nutrition calculator app for my personal training business using React; this helps my clients determine and check in with their daily calorie and macronutrient requirements.
- Developed a blog with complete user authentication flow that allows users to create posts and upload images.
- Built a website for a client to promote artwork, local yoga classes and private yoga. The website helped this client increase private yoga instruction business by 25%.
- Developed a “2d” game, including game engine, using JavaScript and the HTML5 canvas.
- Designed UI/UX, beginning with wireframes and sketches, for a revamped website for a thriving Salon and Spa, that has boosted customer activity by attracting more clients online.

### Junior Software Developer @ CareDash
Jan 2019 – Jan 2020 | Cambridge, Ma
- Worked in a small, agile team of front end engineers to build and maintain key features for a high-traffic, enterprise website, including rebuilding the home page and main search bars.
- Built a hospital search engine using Elasticsearch to implement a national hospital review-gathering initiative, encouraging users to search for any hospital they visited in the U.S. and rate their experience.
- Led mobile-first initiative to teach teammates/ rewrite existing CSS to always be performant on mobile devices, significantly raising Lighthouse Audit mobile speed scores on key site pages.
- Onboarded and mentored three interns, helping them acclimate to company design and workflow conventions, and offering code review and help as needed.
- Led several front end security initiatives to help protect web forms, inputs, and other potential site vulnerabilities from spam bots and bad actors, relating to OWASP security risks.
- Built a complete automated UX testing suite to identify and catch any front end bugs in integral website flows before deploys, to raise overall team deploy-confidence.
- Gave a definitive presentation on CSS Grid to the engineering team, outlining all of the benefits this technology would have on improving the company product, and suggested ways the company could leverage this technology.
- Designed and implemented front end features to display healthcare data from newly onboarded third-party partners, in coordination with partner branding and data requirements.

### Ruby on Rails Engineer @ bosWell
Jan 2018 – Jan 2019 | Boston, Ma
- Worked as part of a small team of engineers to rebuild a large-scale healthcare platform connecting a growing network of hundreds of thousands of clients to healthcare programs in New England
- Contributed greatly to the front end for the rebuild, as well as components of the back end in coordination with CTO
- Configured app environments using AWS and Elastic Beanstalk


## Education
### Bachelor's degree in Psychology
University of Massachusetts Amherst
Jan 2010 – Jan 2014


## Contact & Social
- LinkedIn: https://linkedin.com/in/michael-chase-301859161
- Website: https://www.michaelchasedev.com

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Source: https://flows.cv/michaelchase
JSON Resume: https://flows.cv/michaelchase/resume.json
Last updated: 2026-03-22