# Michael De Spain

> Full-Stack Software Engineer • React | TypeScript | Python | Go • Built production apps at Moebius Solutions & Stealth Startup

Location: San Diego, California, United States
Profile: https://flows.cv/michaeldespain

I'm a Full-Stack Software Engineer with nearly 3 years of professional experience building real-world applications at Moebius Solutions, Stealth Startup, and more. I specialize in React, TypeScript, Python, and Go, and have worked across the stack to deliver fast, scalable features in production environments.

I bring a strong background in implementation, debugging, and cross-functional collaboration, and I thrive in fast-paced teams where learning and mentorship go both ways.

I’m currently seeking opportunities to grow as an engineer, contribute to impactful products, and work with kind, curious teammates.

## Work Experience
### Software Engineer @ Stealth Startup
Jan 2024 – Jan 2024
- Develop backend services and API endpoints in Go.
- Develop front-end components and user interfaces using React, Vite, and TypeScript.
- Collaborate with product managers, to translate customer requests into new features and technical solutions.

### Software Engineer II @ Moebius Solutions, Inc.
Jan 2022 – Jan 2023
- Design, implement, and maintain backend services and APIs using Python.
- Develop front-end components and user interfaces using React and TypeScript.
- Collaborate with product managers, designers, and other team members to translate business requirements into technical solutions.

### Implementation Manager II @ Carbon Health
Jan 2022 – Jan 2023
- Converted Whimsical designs into functional call flows within Talkdesk
- Wrote, edited, and maintained custom Javascript functions needed for custom routing within call flows
- Implemented changes into existing call flows to create a better customer experience and efficient call flows

### Support Engineer @ Sift
Jan 2020 – Jan 2020 | San Francisco, California
COVID Layoff

- Served as primary technical resource for 70+ accounts that were assigned to me during implementation
- Provided suggestions for more efficient implementation strategies during customer’s time with Sift to better accomplish their goals
- Reported and resolved bugs and issues with cross-functional teams in sales, marketing, and product/engineering

### Technical Support Engineer @ Talkdesk
Jan 2019 – Jan 2020
- Served as an internal and external point of contact on customer escalations and ensured customer issues were resolved as expediently as possible
- Took end-to-end ownership of customer issues, including initial troubleshooting, identification of root cause and issue resolution
- Reviewed and updated internal and external documentation, and created process or troubleshooting documentation for the Support knowledge base

### Technical Support Representative @ Talkdesk
Jan 2018 – Jan 2019

### Account Manager @ Spotlight, powered by Customer Lobby
Jan 2017 – Jan 2018 | Berkeley, California
- Responsible for managing 600+ accounts.  
- Help them market to existing customer base using RFM AI program.  
- Help boost their SEO through online reviews on our native platform and existing social media profiles.  
- Screenshare to troubleshoot issues they are having with the platform and software that connects to the clients invoicing    system.  
- Identify bugs and create actionable reports for the development team. Build strategies for increasing customer retention   rates.

### Customer Call Agent @ Spotlight, powered by Customer Lobby
Jan 2016 – Jan 2017 | Berkeley, California
- Type customer reviews for clients by identifying essential components of spoken content over the 
   phone
- Proofread, format, and edit typed content to ensure trustworthy and compelling stories
- Provided technical support and training for other Call Agents.


## Education
### Bachelor's degree in Computer Science
Brigham Young University - Idaho
Jan 2021 – Jan 2022

### Associate of Science - AS in Advanced Computer Programming
Berkeley City College
Jan 2014 – Jan 2017

### Graduated with Honors in International Baccalaureate in English, History, Math
Mission Bay High School
Jan 2005 – Jan 2009

### Certificates in English in History, and Math
International Baccalaureate
Jan 2007 – Jan 2009


## Contact & Social
- LinkedIn: https://linkedin.com/in/michaeldespain

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Source: https://flows.cv/michaeldespain
JSON Resume: https://flows.cv/michaeldespain/resume.json
Last updated: 2026-03-29