# Michael Francis

> Lead Software Engineer @ IBM

Location: Roselle, New Jersey, United States
Profile: https://flows.cv/michaelfrancis

## Work Experience
### Lead Software Engineer @ IBM
Jan 2024 – Present | New York, New York, United States
Self-Serve Commerce Delivery

### Lead Software Engineer @ IBM
Jan 2022 – Jan 2024 | New York, New York, United States
DSW Commerce - Passport Advantage Online
- Technical lead and architect for a team of full-stack developers, DevOps engineer, business analyst and product owner.
- Collaborated with business partners, stakeholders and other teams across IBM to drive implementations of high-revenue ordering, reporting, software downloading and account management features in an enterprise portal used by hundreds of thousands of customers, sellers and distributors alike.
- Spearheaded initiatives to sunset legacy applications to reduce the team's technical footprint and migrate others to a more modern tech stack, championing cloud-native technology and CI/CD designed to adhere to strong DevSecOps principles and improve the developer experience.

### Software Engineer @ IBM
Jan 2020 – Jan 2022 | New York, New York, United States
DSW Commerce - Checkout Experience
- Lead architect on a common, high-level payment gateway infrastructure, supporting services such as card authorization, wallet management and payment link generation.
- Developed and maintained several full-stack e-commerce applications.
- Created touchless checkout experiences for customers and designed enhancements centered around increasing revenue.

### Founder @ FTech Consulting
Jan 2019 – Present
FTech Consulting is a firm centered around providing web services that strengthen brands. We do this through a combination of web development, search engine optimization, and hosting, among other services. Our work is entirely in-house and hails from years of top industry experience.

### Software Engineer @ Northrop Grumman
Jan 2019 – Jan 2020 | Amherst, New York, United States
- Developed a set of features that support 3D transmit antenna pattern data in software and hardware.
- Built a GPU-accelerated sample-processing pipeline that works with external IF and IQ data.

### Adjunct Professor @ Rochester Institute of Technology
Jan 2020 – Jan 2020 | Rochester, New York, United States
Taught graduate-level course CSCI-610 (Foundations of Computer Graphics) for the Spring 2020 semester.

### Software Engineer @ Energy Wall
Jan 2017 – Jan 2019 | Lancaster, Pennsylvania, United States
- Developed a web application for configuring ventilation units and simulating their performances.
- Wrote embedded software that enables an HVAC controller to be controlled remotely through BACnet.

### Software Engineer @ Sullstice
Jan 2016 – Jan 2016 | Stony Brook, New York, United States

### Data and Web Interface Programmer @ Stony Brook Building Science
Jan 2016 – Jan 2016 | Stony Brook, New York, United States

### Software Engineer @ London Jewelers
Jan 2015 – Jan 2016 | Glen Cove, New York, United States

### Front-End Web Developer @ Stony Brook University
Jan 2013 – Jan 2015 | Stony Brook, New York, United States

### Student Help Desk Technician @ Stony Brook University
Jan 2013 – Jan 2014 | Stony Brook, New York, United States

### Residential Computing Center Consultant @ Stony Brook University
Jan 2013 – Jan 2013 | Stony Brook, New York, United States

### Counselor-in-Training @ Kenwal Day Camp Inc
Jan 2010 – Jan 2010 | Melville, New York, United States


## Education
### Master of Science - MS in Computer Science
Rochester Institute of Technology
Jan 2017 – Jan 2019

### Bachelor of Science - BS in Computer Science
Stony Brook University
Jan 2013 – Jan 2017

### Half Hollow Hills High School East
Jan 2009 – Jan 2013


## Contact & Social
- LinkedIn: https://linkedin.com/in/mfrancis95
- Website: https://michaelfrancis.me
- GitHub: https://github.com/mfrancis95

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Source: https://flows.cv/michaelfrancis
JSON Resume: https://flows.cv/michaelfrancis/resume.json
Last updated: 2026-03-23