Managed Payments team. Led a team of engineers/PM on projects related to subscriptions, billing, and marketing. Grew subscription upsells by 16% YOY while reducing customer churn by 30%.
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Collaborated with the data team to set up an analytics pipeline using Segment and Snowflake. Constructed metrics dashboards using Looker to measure performance of marketing campaigns.
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Expanded Stripe integration to support new product offerings (Juni On Demand, Juni Live). Oversaw design and implementation of payment checkout flows using React and Node.js.
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Automated subscription management process, reducing offshore CSR workload by >60%.
Led frontend engineering for greenfield test commercialization project. Developed patient intake and test result portal interfaces using React and Redux.
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Implemented changelog feature for electronic data capture system to allow external audit of >1MM patient records. Represented EDC team during meetings with FDA officials.
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Collaborated with the clinical data team to rework the patient data collection process. Added support for dynamically rendered questionnaires based on JSON schema.
Implemented high-throughput (>10k QPS) Layer 3 filtering tools for scriptable reverse proxy server. • Designed a stolen credential reporting service in Java using bloom filters.
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Developed HAR file processing tool, allowing the recording and replaying of HTTP requests.
