Miami/Fort Lauderdale Area
Product design lead at a cruise line going through a cutting edge digital transformation initiative.
Lead the Commerce team during the re-design of various applications for a variety of web / mobile experiences. Collaborating with product and internal stakeholders to plan, design, prototype and validate based on UCD methodologies.
Directing user research to help drive our designs, helping champion what the user needs and evaluating our designs.
Lead the design of the OLCI (Online check-in) track through different features on both mobile and web platforms, to reduce friction for our guests, streamline our designs, and increase revenue per sailing.
Helping grow a team to be a design force that values a UCD process, and the tactical ways to explore, validate, and iterate on many different experiences across all digital tracks.
Working together with product and engineering to ensuring accessibility is included in our experiences, and our products end up being inclusive and usable for all guests.
