# Michael Johnson > Building the AI workforce | Ex-PANW Location: San Francisco, California, United States Profile: https://flows.cv/michaeljohnson l really enjoy helping companies become more efficient and nimble with agentic automation and process mining. Areas of interest: RPA, automation strategy, agentic automation & agents, and process mining. ## Work Experience ### Senior AI Solutions Engineer @ Relevance AI Jan 2024 – Present | San Francisco Bay Area Founding (1st) SE in Bay Area Helping enterprises build and manage their agentic workforces. ### Member @ VOCAL Council Jan 2020 – Present An intelligent automation council of industry leads in RPA, automation, process mining, and agents representing $4.2 trillion in revenues. ### Staff Automation & Process Mining Engineer @ Palo Alto Networks Jan 2020 – Jan 2024 | Santa Clara, California, United States Spearhead the execution of process excellence and automation (current state analysis, future design, support) and how to apply intelligent automation (RPA, Agentic Automation, ML, GenAI etc.) across key business functions • Assist in driving the automation, AI, and process transformation strategy internally across Palo Alto Networks • Co-founded the Automation program of 150+ processes in Finance, HR, Sales Ops, FPA • Managing the design, project management, delivery, and value realization of process mining initiatives ### IT Data Engineering/RPA Intern @ Palo Alto Networks Jan 2019 – Jan 2021 | Santa Clara • Modified Celonis Data Model from ERP data using SQL • Delivered 5 in-depth & dynamic dashboards for Order-to-Cash process for Finance and Operations • Partnered with finance senior management and IT Sr Director to identify and develop 25+ statistically relevant KPI's • Created automation solutions for identified process deficiencies It was the goal of the CIO to save costs while simultaneously gaining greater insight into IT processes and their operational relationship with finance. Celonis was a flagship project to quantitatively uncover insight into inefficiencies within our ERP system ### ERP Process Mining/ IT RPA Intern @ Palo Alto Networks Jan 2018 – Jan 2019 | Santa Clara •Founded the RPA program at Palo Alto Networks establishing the foundation for ongoing automation efforts. •Independently built and implemented four robotic automation processes for Sales Ops, HR, and the O2C team. •Developed a deep understanding of the technical and strategic aspects of intelligent automation, which will serve as a strong foundation for future career growth. ### Business Analytics Fellow @ Cal Poly Orfalea College of Business Jan 2019 – Jan 2020 | San Luis Obispo, California Area A 25-student fellowship creating analytical solutions via AWS partnership • Drive analytic projects combating human trafficking with machine learning models • Solve client problems working with big data by applying statistical techniques, cleaning data, creating data solutions using Amazon Web Services • Developed system to support strategic analysis with R, SQL, Python, Tableau for FBI, VICE, DA, and SLOPD. ### Founder @ Teenhired Jan 2015 – Jan 2017 | Burlingame CA We assisted students in getting a job, intern, or volunteer opportunity and provided both candidates and employers with the necessary tools to help find the right match. •Web Design on Wordpress •Marketing Analytics (Google Ads) •SEO optimization •Company relations ## Education ### Bachelor of Science - BS in Business Administration and Management, Information Systems California Polytechnic State University-San Luis Obispo ## Contact & Social - LinkedIn: https://linkedin.com/in/michael-johnson-407736b5 --- Source: https://flows.cv/michaeljohnson JSON Resume: https://flows.cv/michaeljohnson/resume.json Last updated: 2026-03-29