•Spearheaded design for web, mobile, and Microsoft integrations across five scrum teams
•Improved the web app's average load time from 2.5 minutes to 15 seconds (80% improvement) by modernizing the design system and using lazy loading.
•Conducted 20+ user interviews and tests, identifying key pain points to streamline flows and lift customer satisfaction by 15% (NPS).
•Crafted a 0-to-1 comprehensive design system documentation, standardizing 200 styles and components
•Provided mentorship and guidance to junior designers on various aspects of product design.
Contract concluded 31st June 2025 following the sale of idgard business operations to DriveLock; currently exploring new opportunities in product design.