New York, New York, United States
• Implemented changes to current technology by improving order flow and reducing errors which led to a 47% increase in units shipped from 2018 to 2022
• Coordinated expansion to New Jersey and California markets with multiple logistics partners as well as state regulatory agencies
• Engineered Java and C++ programs with GUI interfaces to automate repetitive office tasks
• Wrote complex SQL queries to supplement existing reports and provide more informed data analysis
• Provided first-line IT support for company website acting as an administrator
• Documented relevant procedures using Atlassian Confluence, created regression tests, and managed preparation for physical server integration with MHW Ltd.