Shipped V1 to V2 in under 4 months, owning product direction and execution across 10+ sprints and weekly QA to deliver multi-GBP routing, QuickBooks and Stripe integrations, AI review automation, & core enablement fixes.

Ran 200+ sales, demo, and onboarding calls in 14 months, converting inbound and outbound leads from Reddit, Twitter, cold email, partnerships, and paid ads into recurring revenue.

Sustained 76% review flow completion and ~90% message deliverability, directly tying performance gains to UI, UX, and funnel optimizations.

Launched and scaled 100,000+ automated SMS and email review campaigns in 12 months; analyzed engagement in PostHog, identified SMS as 3× higher CTR than email, and used insights to rework timing, flows, and pricing.

Cut average customer onboarding time by 70% in 6 months by automating setup flows and removing integration friction, enabling self-serve adoption for non-technical SMB users.

Led 50+ internal team syncs and 10+ mentor reviews over 20 months, aligning engineering, marketing, and operations around conversion, enablement speed, and MRR growth.

Built 150 plus dashboards and 300 plus tests across web, DNS, traceroute, API, gRPC, and endpoint, exposing issues with multi-million dollar impact.

Served as the technical lead on major global outages including China CDN failures, APAC backhauls to the UK, multi-POP mismatches, and Fastly latency spikes.

Partnered with Sales and Product to shape deal strategy and influence roadmap items tied to reliability, Playwright, and visualization improvements.

Ran 180 plus demos and workshops linking synthetic telemetry to real user experience, improving trial-to-close outcomes.

Developed internal tooling and repeatable workflows that raised demo quality and tightened enterprise execution.

Fully owned the Walnut product demo on Catchpoint’s website, scripting and maintaining the core asset used by Sales and Marketing.

Authored and optimized 100s of synthetic scripts using Selenium and Playwright, demonstrating the power of monitoring real users' digital experiences.

Designed, executed, and presented analytic presentations for over 30 high-profile prospects, including Fortune 50 companies, turning complex data into actionable insights for economic buyers within hours.

Conducted personalized product demos & monitoring strategies for over 60 prospects, significantly contributing to quarterly sales targets and customer acquisition.