# Michael Tagaris > Solutions Engineer @ LogicMonitor & Catchpoint Location: New York, New York, United States Profile: https://flows.cv/michaeltagaris I like solving hard problems and working at the intersection of product, data, and people. My background blends enterprise Solutions Engineering with hands-on SaaS building, so I’m comfortable moving between technical detail and big-picture strategy. I’ve spent the past few years working with global enterprises at Catchpoint while also building ReviewRover from the ground up. That mix taught me how to move fast without losing precision, communicate clearly with any audience, and turn messy systems into clean, repeatable processes. I’m entrepreneurial by nature, curious by habit, and I enjoy learning from anyone who’s great at what they do. If something is worth doing, I tend to dive all the way in. Always happy to talk tech, startups, product, or anything interesting. Feel free to reach out. ## Work Experience ### Solutions Engineer @ LogicMonitor Jan 2025 – Present | New York, New York, United States Acquired Catchpoint - December 2025 ### CEO & Product Manager @ ReviewRover Jan 2024 – Present | New York, NY •Built and scaled a self-funded SaaS from zero to profitability in 12 months, closing 50+ paying SMBs across 10+ industries while maintaining under 5% churn. •Shipped V1 to V2 in under 4 months, owning product direction and execution across 10+ sprints and weekly QA to deliver multi-GBP routing, QuickBooks and Stripe integrations, AI review automation, & core enablement fixes. •Ran 200+ sales, demo, and onboarding calls in 14 months, converting inbound and outbound leads from Reddit, Twitter, cold email, partnerships, and paid ads into recurring revenue. •Sustained 76% review flow completion and ~90% message deliverability, directly tying performance gains to UI, UX, and funnel optimizations. •Launched and scaled 100,000+ automated SMS and email review campaigns in 12 months; analyzed engagement in PostHog, identified SMS as 3× higher CTR than email, and used insights to rework timing, flows, and pricing. •Cut average customer onboarding time by 70% in 6 months by automating setup flows and removing integration friction, enabling self-serve adoption for non-technical SMB users. •Led 50+ internal team syncs and 10+ mentor reviews over 20 months, aligning engineering, marketing, and operations around conversion, enablement speed, and MRR growth. ### Solution Engineer @ Catchpoint Jan 2025 – Present | New York, NY • Led technical strategy across 50 plus enterprise accounts including Fortune 50, owning scoping, architecture, demos, PoCs, and deployments. • Built 150 plus dashboards and 300 plus tests across web, DNS, traceroute, API, gRPC, and endpoint, exposing issues with multi-million dollar impact. • Served as the technical lead on major global outages including China CDN failures, APAC backhauls to the UK, multi-POP mismatches, and Fastly latency spikes. • Partnered with Sales and Product to shape deal strategy and influence roadmap items tied to reliability, Playwright, and visualization improvements. • Ran 180 plus demos and workshops linking synthetic telemetry to real user experience, improving trial-to-close outcomes. • Developed internal tooling and repeatable workflows that raised demo quality and tightened enterprise execution. • Fully owned the Walnut product demo on Catchpoint’s website, scripting and maintaining the core asset used by Sales and Marketing. ### Associate Solutions Engineer @ Catchpoint Jan 2023 – Jan 2025 | New York, New York, United States • Spearheaded the development of over 70 custom dashboards and 500+ tests, enhancing prospect engagement and operational efficiency for our customers. • Authored and optimized 100s of synthetic scripts using Selenium and Playwright, demonstrating the power of monitoring real users' digital experiences. • Designed, executed, and presented analytic presentations for over 30 high-profile prospects, including Fortune 50 companies, turning complex data into actionable insights for economic buyers within hours. • Conducted personalized product demos & monitoring strategies for over 60 prospects, significantly contributing to quarterly sales targets and customer acquisition. ### Career & Networking Mentor @ YREPNY - Young Real Estate Professionals of New York Jan 2023 – Jan 2025 | New York, New York, United States • Helping college students & recent graduates expand their networks and build marketable profiles & resumes. ### Estimator @ Verde Electric Corporation Jan 2023 – Jan 2023 | New York City Metropolitan Area ### Co-Founder of Investment Blog @ Financialfreedom101 Jan 2019 – Jan 2023 | New York City Metropolitan Area • Created an investment blog to fill the void of financial literacy in young adults. Creating content to emphasize the importance of understanding assets & liabilities, market trends, debt, interest rates, real estate, career paths, competition, setting goals, failure, and more. • [Reached over 140 countries, obtained 216 subscribers, over 40k views on 11 posts with 28k visitors, and received 167 likes & 18 comments] • Collaborate with partner daily to produce new content for our subscribers, find new topics to explore and challenge ourselves, and discuss ways to grow and monetize our brand through subscriptions, referrals, & ad revenue. Link - https://financialfreedom101.blog/ ### Land Acquisition Analyst @ D.R. Horton Jan 2022 – Jan 2022 | Fort Lauderdale, Florida, United States • Built and implemented an Excel file that maintained a database of land sales, offsite developers, new subdivisions, and other relevant data spanning an area of 6,890sq miles. • Utilized data analytics to justify purchasing land by investigating site characteristics, zoning capabilities, demographics, average income, economic factors, and local education. • Delivered operational excellence and superior service across accounts, resulting in a 10% increase in customer retention. ### Junior Estimator @ TC Electric, LLC Jan 2021 – Jan 2022 | Great Neck, New York, United States • Utilized an estimation SaaS product to price out contracts, totaling a potential $300MM in revenue for the firm, and managed $70MM in subcontractor work. • Increased subcontractor retention by 20% YOY, managed $20M+ in multiple campaigns, and delivered operational excellence and superior service across accounts. • Developed an Excel template for streamlining data and operations within the estimation department; Reducing estimation time by 30% and driving innovation. • Implemented a conceptual estimating approach with data analytics to achieve very similar results to our engineering team in 25% of the time. Selected Project Experience: • Design-Build Services for Accessibility Upgrades at Eight Stations: o Lead estimator working with a team of 10 engineers to complete our estimating backlog, holding retrospective meetings weekly. o Worked with 20 subcontractors (totaling $13MM), clarifying discrepancies throughout the project requirement document to ensure desired specifications were met and we received the necessary pricing & materials. Ultimately winning a $250MM contract. • Design-Build Services for PID CCTV at 88 Stations: o Lead estimator working with our Projective Executive and a Project Engineer. Overcame the logistics challenge when dealing with 88 stations spread across four boroughs of Manhattan. o Worked with 10 subcontractors (totaling $28MM), submitted over 100 RFIs, battled constant design changes, and bid date extensions. Contract totaling over $55MM. ### Product Manager Intern @ UpperCampus Jan 2019 – Jan 2021 | New York City Metropolitan Area • Collaborated with management, stakeholders, product team, employers, and outside students on innovative SaaS educational platform features, UX, and content strategy. • Launched a new feature called CampusCT and conducted research and UX studies across the 75,000 student users to modify and maintain the feature’s functionality. • Delivered end-to-end product analysis, insights & metrics-driven process improvements to optimize customer experience & increase product adoption. • Engage with clients like The LEGO Group, Infosys, and Stanley Black & Decker to identify and translate product requirements to engineering. • Experienced a lean development and agile environment, holding daily stand-ups and pushing new code releases on a weekly basis. ### Student Athlete @ NCAA Jan 2017 – Jan 2021 | Troy, New York, United States 1-year Varsity Football Player - Kicker/Punter (Freshman Year) 4-year Varsity Baseball Player - Pitcher (Closer) ### Finance Intern @ Chardan Jan 2020 – Jan 2020 | New York City Metropolitan Area • Responsible for aiding in the construction of Q1 & Q2 financial statements for the fiscal year 2020 along with branching out to HR, the Corporate Access team, and the Investment Banking team when needed • Demonstrated excellent use of excel linking over 20 spreadsheets to breakdown the business's income and expenses to create the businesses balance sheet, income statement, and cash flow statements • Shadowed the Investment Banking team, when not working with accountants, learning the inside fundamentals of a SPAC and now using that experience as a personal investor & Co-Founder of an Investment Blog • Assisted HR in finding the perfect fit for a mid-level position by scheduling 50 phone interviews in a week period with over 10 Chardan employees acting as the interviewer • Gathered data on over 50 potential investors for the Corporate Access Team collecting data like positions held, location, specific skillset, LinkedIn profile, and other background information ### Engineering Intern @ TC Electric, LLC Jan 2019 – Jan 2019 | New York City, NY • Directly reported to the senior project manager overseeing a $500,000 contract with an equipment manufacturer to ensure delivery & payment. • Successfully collaborated with two project engineers creating designs for new third rail gap-jumper brackets & implementing them on the job site. • Conducted over 30 hours of fieldwork surveying tunnel construction, maintaining electrical power, and installing maintenance software. • Sent by the chief engineer on warehouse trips to ensure delivery of materials; inspected for quality and compliance with contract documents. • Participated in our 4-team joint venture meetings, working to organize weekend schedules, required materials, and equipment availability. • Assisted project engineers in creating and keeping a sprint board of submittals, approvals, and resubmittals. • Surveyed power and equipment rooms, turning sketches into workable files on AutoCAD. ### Lifeguard @ Boy Scouts of America Jan 2018 – Jan 2018 | Stony Point, New York ### Head Manager @ Clarkstown South Senior High School Jan 2016 – Jan 2017 | West Nyack, New York, United States • Successfully managed daily operations in the department of IT, HR, purchase orders & inventory • Supervised & provided leadership to 50 students & 15 managers that served breakfast, lunch, and snacks for all students and faculty generating a net income of $180,000 for the school • Initiated technical upgrades improving sales; installed a digital display of menu items, upgraded cash register hardware, and maintained surveillance system ### Lifeguard @ West Nyack Swim Club Inc Jan 2015 – Jan 2015 | West Nyack, New York ## Education ### Bachelor's degree in Mechanical Engineering with a Minor in Finance Rensselaer Polytechnic Institute Jan 2017 – Jan 2021 ### High School Diploma Clarkstown South Senior High School Jan 2013 – Jan 2017 ## Contact & Social - LinkedIn: https://linkedin.com/in/michael-tagaris --- Source: https://flows.cv/michaeltagaris JSON Resume: https://flows.cv/michaeltagaris/resume.json Last updated: 2026-04-01