Gestalt Design Systems

I helped product teams move faster by making the Pinterest Gestalt Design System the path of least resistance. I drove end-to-end contributions to Gestalt, improving scalability, reducing custom UI, and enabling more consistent experiences.

Delivered net-new components, enhancements, and fixes to strengthen consistency and usability.

Scaled team contributions via office hours and on-call reviews, converting one-offs into reusable patterns.

Balanced flexibility with guardrails, guiding teams to adopt Gestalt tokens and patterns over bespoke solutions.

Partnered with engineers to ensure components shipped reliably and avoided team-specific forks.

Shifted teams toward system-first design, reducing fragmentation and improving consistency.

Trust & Safety

Trust & Safety work often appears small in isolation but is critical at scale. I led high-priority safety and compliance initiatives that strengthened protections and ensured regulatory readiness.

Owned a cluster of P0 initiatives; delivered 100% on time.

Shipped Reports & Violations Center two months ahead of the EU Digital Services Act deadline.

Led Florida and South Korea compliance flows, mitigating $150K+ per-violation risk.

Improved enforcement tooling, reducing appeals handle time by 58%.

Redesigned birthdate flows, cutting inaccurate entries by 80%.

Delivered safety initiatives that reduced abuse and lowered support costs.

Growth Team

Partnered with engineering, product marketing, and design systems teams to modernize internal tools and external experiences.

Drove parity between the Growth self-serve tool and Gestalt, aligning 600+ component instances to improve consistency.

Owned end-to-end design for Lifecycle (enabling teams to orchestrate connected user experiences) and the Surveys creation tool (enabling researchers to gather critical user feedback); facilitated JTBD workshops, card sorting, and co-creation sessions to inform requirements, MVP and final designs.

Mailchimp is an all-in-one marketing platform used by millions of businesses to create email campaigns, automate marketing, and analyze customer engagement.

Growth and Foundations teams

Designed engaging, interactive product diagrams that simplified complex tools, including audience selection.

Led and executed multiple experiments across creation tools (integrations, audiences, automations) to improve speed and user comprehension.

Contributed to the Mailchimp Design System by creating reusable icons and interaction patterns.

Collaborated on design efforts to overhaul high-impact logged-out landing pages.

AncestryHealth is a DNA-based health platform that combines genetic testing, family health history, and scientific research to help people better understand and manage their health risks.

Led end-to-end product design for two health experiences: the DNA health results dashboard and a Type 2 Diabetes risk calculator, translating complex genetic and behavioral science data into clear, actionable user experiences.

Initiated and created the first product map and system flow for AncestryHealth, aligning design, product, and engineering teams around the full feature ecosystem and improving onboarding for new team members.

Conducted customer journey mapping across transactional emails and product touchpoints, identifying expectation gaps and key friction points before users received their genetic health results.

Designed a new educational dashboard experience to prepare users for results, combining DNA insights with additional signals such as family health history, polygenic risk scores, and lifestyle factors.

Reimagined the entire transactional email lifecycle, creating targeted content and entry points that addressed customer concerns and guided users into the product experience.

Defined and documented new design system components, functional specifications, and business rules, enabling faster engineering implementation and improving design-engineering collaboration.

Delivered measurable impact: CSAT increased from 3.2 → 3.8 within a year and support content engagement reached 38% click-through rates.

Publicis Sapient is a world-class agency who partners with companies to digitally transform experiences that delight customers and improve on operational effectiveness.

US Bank:

Led a team of UX and visual designers on one of six journey teams for the redesign of the U.S. Bank mobile app

Contributed to the launch of a 4.8⭐ rated app that increased engagement, reduced contact center and branch traffic, and delivered $25M in annual cost savings

Helped deliver AI-driven insights to 95% of customers, with 86% rating them as “very helpful”

Supported a customer-first product transformation recognized industry-wide, including leadership awarded Digital Banker of the Year by American Banker

Sprouts:

Collaborated with a small design team to strategize impactful UX and UI solutions for personalization and loyalty programs.

Adobe:

Architected a solution that made relevant content easily discoverable to a previously underserved persona.

Walmart:

Evaluated current Walmart.com flows making recommendations to enhance the experience.

Clients include: Adobe, ALDI, HSBC Bank, Intel, JCPenney, Sprouts, U.S. Bank, and Walmart

Sqor Sports is a social media and editorial platform connecting athletes, fans, and sports culture through engaging digital experiences.

Led end-to-end product design in an agile environment, from discovery through high-fidelity execution

Established and scaled research practices (card sorting, stakeholder interviews, journey mapping) to inform product decisions

Growth & engagement:

Optimized core user flows (cross-posting, comments, reactions), driving DAU growth from 100K to 500K in 2 months

Redesign & conversion:

Led the end-to-end redesign of Sqor.com (content strategy, IA, rebranding, responsive design), aligning stakeholders and increasing signups by 68%

Design systems:

Co-authored foundational design principles and system guidelines to ensure consistency across the platform