Led 0 →1 design of B2B SaaS network management platform aiming to help make internet connectivity more accessible for all. Partnered with engineering, leadership, and external stakeholders to define product strategy and translate complex infrastructure and billing workflows into intuitive user experiences. Built scalable design systems and interactive prototypes that reduced key task completion time by 15% and improved customer success metrics by 26%

Led product strategy and rapid design sprints for mobile mentorship app addressing systemic inequity in healthcare, projected to increase user adoption by 16%. Delivered user flows, style guides, and interactive prototypes that balanced accessibility, user needs, and business needs.

Accelerated development of data-driven climate solutions platform that enables people to organize and share climate solutions. Partnered with small team in fast-paced environment to synthesize and clean user research data, translating insights into functional prototype.

Designed centralized web app to unify fragmented sales workflows across 15+ user groups and 20+ tools, streamlining approvals process and increasing operational visibility. Consolidated complex manual processes into cloud-based experience for finance, procurement, and operations teams, unlocking multi-million dollar contract potential wins, and advancing long-term automation goals.