# Michelle Chan > Product Designer Location: San Francisco Bay Area, United States Profile: https://flows.cv/michellechan1 ## Work Experience ### Senior Product Designer @ TruckSmarter Jan 2025 – Present ### Senior Product Designer @ Ukama Jan 2021 – Jan 2025 Led 0 →1 design of B2B SaaS network management platform aiming to help make internet connectivity more accessible for all. Partnered with engineering, leadership, and external stakeholders to define product strategy and translate complex infrastructure and billing workflows into intuitive user experiences. Built scalable design systems and interactive prototypes that reduced key task completion time by 15% and improved customer success metrics by 26% ### Product Designer @ NorthStar Jan 2020 – Jan 2020 Led product strategy and rapid design sprints for mobile mentorship app addressing systemic inequity in healthcare, projected to increase user adoption by 16%. Delivered user flows, style guides, and interactive prototypes that balanced accessibility, user needs, and business needs. ### UI/UX Design Intern @ besora Jan 2020 – Jan 2020 | Berkeley, California, United States Accelerated development of data-driven climate solutions platform that enables people to organize and share climate solutions. Partnered with small team in fast-paced environment to synthesize and clean user research data, translating insights into functional prototype. ### UX Design Intern @ Schlumberger Jan 2019 – Jan 2019 | Houston, Texas, United States Designed centralized web app to unify fragmented sales workflows across 15+ user groups and 20+ tools, streamlining approvals process and increasing operational visibility. Consolidated complex manual processes into cloud-based experience for finance, procurement, and operations teams, unlocking multi-million dollar contract potential wins, and advancing long-term automation goals. ### Arts & Creative Advocacy Director @ ASUC Student Union Jan 2019 – Jan 2019 | Berkeley, California, United States As director, I worked with interdisciplinary teams in a fast-paced environment to improve the holistic student experience. Designed for & spearheaded Facebook graphics campaign the Basic Needs Security Referendum, which passed with 6000+ Yes votes. *Basic Needs Security refers to the food, housing, and wellness security with the understanding that basic needs have a direct impact on the mental-emotional-physical health, wellness, academic performance, professional development, and holistic success of all students. The referendum will allocate funding to prioritize students' food, housing, and economic needs and provide a safety net for students experiencing the most severe challenges. ### Arts & Advocacy Associate @ ASUC Student Union Jan 2018 – Jan 2018 Working in ASUC Senator Kim's office, I worked with a team to apply our creative vision to provoke meaningful dialogue in political spaces. I also conducted user research on basic needs security at UC Berkeley through 1-1 interviews with key community stakeholders representing thousands of students *Known as one of the largest and most autonomous student organizations in the nation, the ASUC is an independent 501(c)3 non profit organization separate from University governance. In addition to controlling funding for student clubs and organizations, providing resources and student programming, overseeing commercial activities and student services, the ASUC advocates for students on a University, local, state, and national level and represents the student body on administrative campus committees. ### Associate Designer @ Design For America UC Berkeley Jan 2018 – Jan 2018 | Berkeley, California, United States Design for America is a group of interdisciplinary students striving to use human centered design methods to make local & social impact. I worked with a team to conduct research on the ways food injustices affect communities across America. ### Academic Intern @ UC Berkeley Electrical Engineering & Computer Sciences (EECS) Jan 2017 – Jan 2017 | Berkeley, California, United States Answered questions guiding students through lab content and helped facilitate student learning in CS10, a course tailored to provide students who never had formal exposure to computer science a gentle introduction in a friendly and supportive environment. Helped teach programming fundamentals such as abstraction, recursion, and OOP. ## Education ### Bachelor of Arts - BA in Cognitive Science University of California, Berkeley ## Contact & Social - LinkedIn: https://linkedin.com/in/michellejchan - Portfolio: https://www.michelle-chan.me --- Source: https://flows.cv/michellechan1 JSON Resume: https://flows.cv/michellechan1/resume.json Last updated: 2026-04-13