Hi! I’m Michelle. I bring 10+ years of experience building products at the intersection of product, design, and business. Currently, I focus on shaping the future of work at Glean, and I mentor tech professionals on personal and career growth.

Experience

GleanProduct Designer

2026 — Now

San Francisco Bay Area

Work AI. Enterprise Platform.

LinkedInSenior Product Designer

2021 — 2026

San Francisco Bay Area

LinkedIn Business Platform — Driving business productivity and customer success through high-impact product and design vision for LinkedIn’s enterprise ecosystem.

Conversational AI assistants and agents enabling scalable, self-serve customer success.

Enterprise platforms for business productivity across B2B SaaS lifecycles, empowering customers and LinkedIn teams to manage $10B+ annual purchases.

LinkedIn Flagship — Designed for 1 billion members to share their (your!) voices and stories. Led a cross-pillar creator growth design that resulted in the largest activation win in recent years.

LifeKitFounding Product Designer

2020 — 2021

San Francisco Bay Area

Designed for motivating and mobilizing individuals to prepare for the unexpected. Led product design efforts in research, strategy, design, prototyping, and testing. Won Core77 Design Awards 2021. 🏆

Stanford Health CareProduct Design

2019 — 2019

San Francisco Bay Area

Streamlined the digital experience to help patients stay on top of their care needs.

EZTABLEProduct Management

2013 — 2017

Spearheaded product innovation and drove 15% ↑ MAU growth, 50% ↑ customer satisfaction, and 60% ↑ operational efficiency improvement. Awarded Employee of the Year twice. 🏆🏆

Education

Carnegie Mellon University

Master's in Design for Interactions

National Taiwan University

Experience+1

Education

Master's in Design for Interactions

Bachelor's in Finance

Experience