# Michelle Chou

> Product Design at Glean | prev. LinkedIn

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/michellechou

Hi! I’m Michelle. I bring 10+ years of experience building products at the intersection of product, design, and business. Currently, I focus on shaping the future of work at Glean, and I mentor tech professionals on personal and career growth.

## Work Experience
### Product Designer @ Glean
Jan 2026 – Present | San Francisco Bay Area
Work AI. Enterprise Platform.

### Senior Product Designer @ LinkedIn
Jan 2021 – Jan 2026 | San Francisco Bay Area
LinkedIn Business Platform — Driving business productivity and customer success through high-impact product and design vision for LinkedIn’s enterprise ecosystem.

• Conversational AI assistants and agents enabling scalable, self-serve customer success.
• Enterprise platforms for business productivity across B2B SaaS lifecycles, empowering customers and LinkedIn teams to manage $10B+ annual purchases.

LinkedIn Flagship — Designed for 1 billion members to share their (your!) voices and stories. Led a cross-pillar creator growth design that resulted in the largest activation win in recent years.

### Founding Product Designer @ LifeKit
Jan 2020 – Jan 2021 | San Francisco Bay Area
Designed for motivating and mobilizing individuals to prepare for the unexpected. Led product design efforts in research, strategy, design, prototyping, and testing. Won Core77 Design Awards 2021. 🏆

### Product Design @ Stanford Health Care
Jan 2019 – Jan 2019 | San Francisco Bay Area
Streamlined the digital experience to help patients stay on top of their care needs.

### Product Management @ EZTABLE
Jan 2013 – Jan 2017
Spearheaded product innovation and drove 15% ↑ MAU growth, 50% ↑ customer satisfaction, and 60% ↑ operational efficiency improvement. Awarded Employee of the Year twice. 🏆🏆

### Business Development @ Mastercard Data & Services (Applied Predictive Technologies)
Jan 2012 – Jan 2013
Spearheaded B2B marketing and sales efforts for enterprise predictive analytics products to C-level executives in Asia. Reported directly to Global SVP Marketing & Head of Asia.


## Education
### Master's in Design for Interactions
Carnegie Mellon University

### Bachelor's in Finance
National Taiwan University


## Contact & Social
- LinkedIn: https://linkedin.com/in/michellechou
- Portfolio: https://michelle-chou.com

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Source: https://flows.cv/michellechou
JSON Resume: https://flows.cv/michellechou/resume.json
Last updated: 2026-04-13