• Manage global payments, platform and content management, and commercial program execution for all markets.

• Worked with payment partners globally to identify and prioritize highest value B2B and B2C payment methods in international markets.

• Collaborate with business stakeholders to gather requirements and KPIs for new feature requests to identify impactful opportunities for the product roadmap.

• Partner with teams across the organization to ensure operational readiness for product updates and launches.

• Strategize with cross-functional partners to identify process improvements, map out solutions, and deliver new workflows to increase operational efficiency.

• Work with engineering to deliver internal system upgrades, optimizing workflows for all ecommerce platform users, including: Finance, Support, Sales, Commercial, and Technology teams.

Created cross-functional processes for the roll-out of global ecommerce sites, product lines, and promotions, enabling Marketing, Design, and Product teams to work effectively together, and successfully meet critical launch dates.