Managed financial aid process for a caseload of hundreds of students, which involved reviewing financial aid applications, determining financial aid eligibility, calculating financial aid awards, and evaluating appeals for additional aid according to federal and institutional financial aid methodologies.
Counseled students and parents on financial aid policies, procedures, programs, and related issues.
Primary liaison for all state grants programs at Boston University.
Primary liaison for the College of General Studies Boston-to-London program for
incoming freshmen, including co-chairing an improvement committee for the program.
Member of the Quality Assurance committee responsible for performing yearly analysis
to ensure compliance with federal regulations and determine areas for institutional policy
improvement