Joined as third designer to drive product design impact for Teleport, an infrastructure access platform that helps enterprise customers secure their employee identities, machines, and AI agents.

Fortunate for this time to reset, I'm attending to personal creative pursuits (won a blue ribbon for crochet at a local county fair), wellness goals, home life streamlining, and networking/portfolio prep for the next great opportunity.

Operated as senior design manager and player coach. Established product design process for introduction stage of startup finding product-market fit. Built the company's first product design team & interim managed technical writing in engineering-led environment. Laid groundwork on product design-informed data architecture to enable experiential improvements for our core feature technology.

Designed MVP experience across 1 web app and 4 clients that achieved product-market fit in competitive & rapidly-evolving market.

Oversee product design operations spanning UX/UI efforts such as visual design, workflows, interactions, and user journeys. Establish & maintain product design process to align with roadmap timelines for product management and tech teams.

Authored and presented "The NPS Debate", a talk on the critique over the popular customer satisfaction survey, at Pendo's user conference, Pendomonium.

The session reflected on the root of the concerns and provided attendees takeaways on potential blindspots with a new approach on the value of NPS to product teams in B2B settings.

Lead design & research for early-stage startup mobile app. Reported to CEO. Interesting experience that prepped me for two-sided marketplace problem-solving at my next role.

Worked with teams across Sales, UX, Marketing, Ad Operations, Social Media, and HR to design graphics for all US operations. Projects include digital branded experiences, custom advertising products, original programming video graphics, video production, UX visual design, print ads, and email newsletters

Art-directed and designed visual identity for custom advertising products, branded entertainment, and franchises in categories of music, film, technology, gaming, and lifestyle. Collaborated with multiple teams to deliver custom web executions for all US operations and maintain brand consistency across all display units

Designed visuals and site mocks for RFPs and new business pitches to drive sales. Managed graphic production for all digital sales campaigns to ensure client brand consistency.

Designed key art and visuals for advertising products including key art, logos, game design, Flash interactive ads, and custom web experiences. Worked on production design for global digital sales campaigns. Clients: AT&T, AXE, Bud Light, Buffalo Wild Wings, FOX Entertainment, EA Games, UFC, and Warner Brothers Entertainment

Created brand, logo, and site concepts for web and print, spanning print ads for subways and buses, flyers, mailers, forms, program booklets, newspapers. Conducted pre-press reviews for final output. Clients: The New York City Mayor's Office, Rockefellar Philanthropy Advisors, The Ryan Health Network, The Asian American Legal Defense & Education Fund