# Miguel Cruz

> Sr. Federal TSE Engineer @Axonius | Full Stack, Embeded, AI/ML & Devops (AWS/Azure)

Location: New York, New York, United States
Profile: https://flows.cv/miguelcruz

👩🏻‍💻 Hi there! I'm Miguel, for starters I'm a learning enthusiast, and a tech junkie that's interested in Operating Systems, Fintech, Full Stack Web Development, AWS/Azure Cloud, and AR / VR Technology. 

💌 Starting from 2011, I have been a participant in opensource projects, robotic competitions in High School & University, along with startup Incubators (in 2021). I look forward to the future of the tech industry and any opportunities coming my way. 

Check out the featured section of my profile and my Github for samples of my work

## Work Experience
### Sr. Federal TS Engineer @ Axonius
Jan 2026 – Present | New York, NY

### Federal TS Engineer @ Axonius
Jan 2022 – Present | New York, NY

### Software Engineer Intern @ The Zahn Innovation Center at CCNY
Jan 2020 – Jan 2021 | New York, New York, United States
- Participated in a startup incubator competing for $25,000 in funding featuring a product that was a social media platform developed as a “LinkedIn” for high schoolers
- Built a minimum viable product of the platform using Node JS, Angular, Swift, MongoDB, and Vapor 4 and pitched to investors
- Used Agile methodology in the coordination of the effort with project management tools including Jira and Confluence.

### Financial Desktop Support Engineer Intern @ BTG Pactual Asset Management
Jan 2020 – Jan 2020 | New York, United States
- Utilized SCCM for mass deployments of Windows 10 operating system configurations to over 1,000 end users across international offices. 
- Created documentation for known software issues and solutions for the Help Desk team to utilize when helping clients
- Acted as liaison between Help Desk team and desktop engineering team for complex issues involving programming and scripting (PowerShell)
- Responded over 100 tickets within the ServiceNow ticketing system while presenting findings from completed projects to management during the 12-week internship.

### Campus Technical Services Help Desk Associate @ State University of New York College at Oswego
Jan 2019 – Jan 2020 | Oswego, New York, United States
- Provided support for basic technical issues including password resets, profile updates, and account maintenance.
- Logged and tracked customer issues using the Spiceworks ticketing system
- Solved and closed over 300+ tickets while improving campus technology services documentation for clarity to reduce ticket load

### Web Developer @ Newtown High School
Jan 2017 – Jan 2018 | New York, New York, United States
- Handled updating content on the website and detected potential issues such as typos, layout, and UI faults. Also, communicated effectively with the project manager on what expectations the website should have and delivered it in a timely manner to meet deadline expectations.

### Student Programming Team Lead @Newtown Highschool @ FIRST
Jan 2016 – Jan 2018 | New York, New York, United States
- Developed features utilizing vision processing with OpenCV, motion sensors, as well as autonomous operations and movement.
- Mentored students in programming using Java while teaching object-oriented concepts and how to use documentation and APIs
- Ranked Top 10 in finals in the FRC Long Island Regional Competition hosted at Hofstra university in 2017 against notable teams from the United Kingdom, China, and Brazil


## Education
### Bachelor's degree in Computer Science
State University of New York at Oswego

### Newtown High School

### Queensborough Community College of The City University of New York (CUNY)

### Grade: Business in 4.0
LaGuardia Community College

### Stuyvesant High School


## Contact & Social
- LinkedIn: https://linkedin.com/in/mcruz4600
- Portfolio: https://mcruz.me

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Source: https://flows.cv/miguelcruz
JSON Resume: https://flows.cv/miguelcruz/resume.json
Last updated: 2026-04-13