• Utilized internal ticketing system to improve user experience of their workplace and collaborated

with other contractors to solve facility-related issues

• Conducted audits of workspace, identified areas of improvement, managed lists of open tickets

and ensured regular follow-up until matter is resolved

• Assisted with vendor and asset management, as well as front desk duties

• Part of Public Interest Technology team

• Listened, read, and transcribed interviews

• Worked in a small team to analyze interviews and identify common themes and barriers to collaboration between students and local businesses

• Create a positive experience for customers: greeting, managing lines, answering questions, etc.

• Take orders and prepare meals

• Collect payments; handling money responsibly and utilizing company’s system

• Gained expertise in HTML/CSS, Java, Python

• Worked in small teams on projects: problem-solving + discussions

• Had field professionals from Sephora as mentors

• Walk-through and experience with them at work

• Presentations from product managers and lead UI/UX designers in the tech field