• Instructed a diverse range of online/hybrid courses in Business and Management.

• Collaborated as a member of the distance learning committee to support faculty in designing online courses and developing curricula.

• Hosted webinars and online training programs for faculty and staff

• Conducted data analysis using SQL on genomic datasets to identify patterns and support experimental findings.

• Collaborated with cross-functional teams, including engineering, product, customer success, and laboratory staff, to streamline research workflows and support CMC analytical deliverables.

• Assisted in preparing research reports, presentations, and documentation aligned with regulatory standards.

• Contributed to experimental protocols and documentation of results for publication.

• Streamline end-to-end content creation workflow using Agile method and project management tools, resulting in a 25% reduction in delivery time for global learning solutions.

• Develop design standards and evaluation workflow, leading to a 20% increase in product experience engagement.

• Achieve 20% cost savings on project delivery by collaborating with stakeholders to gather requirements, prioritize features, and define product roadmaps.

• Utilized data analysis to drive product decisions, enhance user experience, and identify opportunities for improvement across workstreams.

• Launched a new learner-centric design process, reducing the learning content development cycle from 6 to 3 months while delivering outstanding user experiences.

• Managed two vendors to design DEI, manager, and upskill training programs for 450+ employees, driving global learning initiatives to successful closure.

• Influenced leaders and departmental staff in exploring new product experience development, resulting in a 15% improvement in user adoption.

• Oversaw a global team of 70+ leads and subject matter experts to create impactful product experiences

• Saved $1.2M by streamlining product development processes, integrating change management strategies, and driving system improvements across initiatives.

• Established strategic partnerships with four global partners to drive multiple global initiatives across the organization.

• Led the alignment and prioritization of technology initiatives, managed the roadmap for a unified view, and handled communications.