# Mike H. Borthwick

> Software Engineer at Squarespace

Location: Portland, Oregon, United States
Profile: https://flows.cv/mikehborthwick

Platform and Infrastructure-focused software engineer.

Building systems that scale with usability in mind.

## Work Experience
### Software Engineer @ Squarespace
Jan 2024 – Present
• Built asynchronous relay system ingesting 30M+ test results weekly into BigQuery, powering health dashboards across 16 QA environments and enabling organization-wide test visibility initiative.
• Implemented automated audit logging for test quarantine tool using Prisma extensions, capturing all quarantine changes across 10+ repositories to meet security compliance requirements.
• Migrated 800+ shared E2E tests from ChromeDriver to Chrome for Testing, improving test stability and resolving dependency conflicts that prevented pnpm upgrade from v9 to v10.

### Software Engineer in Test @ Squarespace
Jan 2021 – Jan 2024
• Drove adoption of API testing as a core practice, improving deployment test speed by 40% through extensive test coverage and enhancing data center failover validation processes.
• Implemented SonarQube integration and CI/CD quality gates for the Squarespace Payments launch (200K+ merchants), automating code coverage checks with an 80% coverage threshold.

### QA Engineer @ Squarespace
Jan 2019 – Jan 2021
• Selected for 3-month engineering residency with Databases team, building centralized monitoring dashboard using React and Prometheus APIs for real-time database cluster monitoring.
• Selected as pilot QA engineer for embedded team model, improving issue close rate by 125% and driving organization-wide adoption of embedded QA practices.

### Technical Support @ Squarespace
Jan 2015 – Jan 2019
• Provided technical support as part of Stevie Award-winning team maintaining 90%+ customer satisfaction across 1M+ annual interactions.

### Operations Intern @ Daimler Trucks North America
Jan 2015 – Jan 2015
• Supported operational efficiency initiatives and process improvements.


## Education
### Bachelor of Arts - BA
University of Oregon
Jan 2010 – Jan 2014

### Japanese Language School of Greater Boston
Jan 1999 – Jan 2009


## Contact & Social
- LinkedIn: https://linkedin.com/in/mhborthwick
- Website: https://mhborthwick.com

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Source: https://flows.cv/mikehborthwick
JSON Resume: https://flows.cv/mikehborthwick/resume.json
Last updated: 2026-03-29