# Mike L. > Modern Workplace Engineer | Microsoft 365 | Exchange Online | Entra ID (Azure AD) | Intune | Teams & Collaboration | Hybrid Enterprise Environments | AI-Assisted Automation Location: Randolph, New Jersey, United States Profile: https://flows.cv/mikel2 Modern Workplace Engineer focused on Microsoft 365 administration, identity, and collaboration platforms within hybrid enterprise environments. I support and operate Microsoft 365 services including Exchange Online, Entra ID (Azure AD), Intune, Teams, SharePoint, and on-premises Active Directory. My work centers on maintaining reliable and scalable workplace platforms that enable employees to collaborate securely while supporting consistent operations across distributed offices. In my current role, I help manage a hybrid Microsoft environment supporting users across multiple regions and offices. My responsibilities span identity management, messaging infrastructure, endpoint management, and collaboration services. I work across the full lifecycle of Microsoft 365 administration—from configuration and troubleshooting to platform improvements and operational stability. I regularly work across core Microsoft 365 workloads including Exchange Online, Teams, SharePoint, and Intune. This includes mailbox and distribution group management, identity and access changes, troubleshooting service issues, and maintaining collaboration platforms used across the organization. Automation is an area of growing focus in my work. I use scripting and automation tools to support Microsoft 365 administration tasks such as mailbox and group management, reporting, and bulk configuration updates. I also leverage AI-assisted tools to help develop and refine scripts while continuing to expand my automation capabilities across Microsoft 365 services and endpoint management. Beyond platform administration, I collaborate closely with Security, Compliance, and HR teams to support governance initiatives including access control, retention policies, and data lifecycle management. I also support collaboration infrastructure including Microsoft Teams environments and enterprise meeting room platforms such as Neat Bar Pro and Poly X50, helping deliver consistent meeting experiences across office locations. My professional focus continues to evolve toward modern workplace platform engineering—building Microsoft 365 environments that are secure, predictable, and easier to operate at scale. ## Work Experience ### Modern Workplace Engineer @ InvestCloud, Inc. Jan 2020 – Present | United States -Own administration and operation of a hybrid Microsoft 365 environment supporting 1,200+ users, spanning Exchange Online, Entra ID (Azure AD), on-prem Active Directory, and AAD Connect. -Administer Exchange Online, including dynamic and static distribution groups, recipient filtering, mailbox permissions, and message trace investigations to support mail flow troubleshooting and governance requirements. -Use PowerShell-enabled administration, leveraging AI-assisted scripting to perform bulk Microsoft 365 actions, validate configuration changes, and support Exchange group logic with appropriate safety checks. -Partner closely with Security, Compliance, and HR teams on access control, email retention–related workflows, and lifecycle processes to ensure technical execution aligns with policy and risk considerations. -Support large-scale organizational changes, including mergers and domain consolidations, assisting with identity alignment and hybrid infrastructure stabilization while maintaining email service continuity. -Manage Intune for Windows and macOS devices, supporting device configuration, policy enforcement, update management, and compliance reporting aligned with Microsoft 365 access requirements. -Serve as technical owner for Teams Rooms and enterprise collaboration hardware (Neat Bar Pro, Poly X50), ensuring reliability for executive and global meetings; monitor, troubleshoot, and coordinate vendor remediation as needed. -Contribute to internal documentation and operational process capture, standardizing troubleshooting practices and identifying opportunities for safe, future automation. ### IT Systems Analyst / Modern Workplace Engineerat AdvanSix Headquarters @ RL Canning Jan 2017 – Jan 2020 | Parsippany, NJ -Supported domain migration and infrastructure spin-off from Honeywell to AdvanSix. -Managed endpoint deployments and application packaging via SCCM and PDQ Deploy. -Configured Microsoft 365 and Teams services for hybrid and executive users. -Collaborated with vendors on AV and network implementations to support critical operations. ### Technical Engineer @ Automatic Data Processing (ADP) Jan 2008 – Jan 2017 | 1 ADP Blvd. Roseland, NJ -Maintained Active Directory accounts, GPOs, and desktop infrastructure in a high-volume enterprise environment. -Provided advanced system-level technical support and preventive maintenance for enterprise devices. ### Implementation & Client Services Specialist – PCPW & PayExpert, ezLaborManager, eTIME @ Automatic Data Processing (ADP) Jan 2002 – Jan 2008 Delivered client training and resolved software integration issues for time-tracking and payroll systems. ## Education ### Computer Technical Support chubb institute ## Contact & Social - LinkedIn: https://linkedin.com/in/michaelleplattenier --- Source: https://flows.cv/mikel2 JSON Resume: https://flows.cv/mikel2/resume.json Last updated: 2026-04-13