Enabled product teams to have a constant flow of qualitative data by training a machine learning system and automating customer insights onto a dashboard.

Created and maintained the app design system to ensure consistency across iOS & Android apps, increasing efficiency in design production.

Implemented data-driven design decisions based on user analytics, increasing customer satisfaction of the accounts experience by 16%.

Built expertise across retail, healthcare, and financial services by solving design challenges for Fortune 500 clients, adapting quickly to each industry's constraints and opportunities.

Identified business opportunities and shipped mobile and web products from concept to launch, delivering experiences that increased client revenue and user satisfaction.

Promoted to senior role within one year based on ability to own end-to-end project delivery and manage complex stakeholder relationships.

Prototyped and tested a web experience for a wealth management client that streamlined customer workflows and was implemented post-internship.

Applied design thinking to explore innovation opportunities in automotive and IoT, creating conceptual

experiences for R&D initiatives.

Designed and developed a prototype for the North American International Auto Show, resulting in a partnership with a major automaker.