Design lead for OneSignal's email and SMS/RCS products.

Design lead for Zoom's Contact Center products.

Mentored both aspiring and seasoned designers on topics like portfolio, career advice, and interview technique.

Design lead for the engagement pillar of the Messaging product area. Influenced product decisions with user research data and analytics. Contributed new interaction patterns to the design system. Onboarded and mentored designers.

Designed end to end experiences for a communications data platform and a marketing application from zero to one. Improved product development process by leading internal courses teaching team members how to conduct research and usability studies.

Led design sprints to guide product decisions. Partnered with UX Researchers, Product Managers, and Engineers to ensure quality and timely launches. Improve internal processes by creating personas and file management system.

I was 1 of the 16 designers accepted worldwide to the program mentored by leaders from Frog Design, IDEO.org, Story Corps and Maya. Through design thinking, I researched, user tested, and iterated on project Nom Chomp.

Spearheaded watch design projects from market research and concept to final design and production. Communicated with oversea manufacturers and licensors (Disney, Mattel, and Sanrio) daily to ensure production quality. Final products can be found selling at retailers Walmart, Target, and Macy’s.

Directed and photographed all still-life, promotional, and look book imagery. Based on research of shoppers’ interests and market trends, I designed visuals for email campaigns, social media, and renderings of handbags for upcoming seasons.

As 1 of the 4-people team from pre-launch to launch, I wore many hats. I managed all aspects of photography, web design, and packaging design while assisted in social media marketing and copywriting.

Designed and taught all English learning experiences for 2nd – 5th grade level students. Prepared all lesson plans, visual aids, and course materials. Worked with other faculty members to improve school’s overall English fluency.

Led high school juniors to create mini film and photography projects. Taught basic level of Adobe Premier Pro and Photoshop.

Supervised over 150 volunteer workers for NYCSP. Coordinated special events and ceremonies (production, stage design, and floor plans). Designed promotional posters, page layouts, and displays.