# Mindy Tom > Product Designer & Design Mentor Location: San Francisco Bay Area, United States Profile: https://flows.cv/mindy Staff Digital Product Designer with a background in physical product design, fine arts, and photography. Formally educated at art and design schools including Parsons School of Design. My working career includes working at small businesses, startups, and mid-large tech companies. ## Work Experience ### Senior Product Designer II @ OneSignal Jan 2025 – Present Design lead for OneSignal's email and SMS/RCS products. ### Senior Product Designer II @ Zoom Jan 2024 – Jan 2024 | Santa Cruz, California, United States Design lead for Zoom's Contact Center products. ### Product Design Mentor @ adplist.org Jan 2020 – Jan 2023 Mentored both aspiring and seasoned designers on topics like portfolio, career advice, and interview technique. ### Staff Product Designer @ Twilio Jan 2022 – Jan 2022 | Santa Cruz, California, United States Design lead for the engagement pillar of the Messaging product area. Influenced product decisions with user research data and analytics. Contributed new interaction patterns to the design system. Onboarded and mentored designers. ### Senior Product Designer @ Twilio Jan 2019 – Jan 2022 | Redwood City, California Designed end to end experiences for a communications data platform and a marketing application from zero to one. Improved product development process by leading internal courses teaching team members how to conduct research and usability studies. ### Product Designer, Smugmug & Flickr @ SmugMug Jan 2017 – Jan 2019 | Mountain View, California Led design sprints to guide product decisions. Partnered with UX Researchers, Product Managers, and Engineers to ensure quality and timely launches. Improve internal processes by creating personas and file management system. ### Design Founder @ 30 Weeks Jan 2016 – Jan 2016 | New York, New York, United States I was 1 of the 16 designers accepted worldwide to the program mentored by leaders from Frog Design, IDEO.org, Story Corps and Maya. Through design thinking, I researched, user tested, and iterated on project Nom Chomp. ### Watch Designer / Merchandiser @ MZ Berger Jan 2015 – Jan 2016 | Queens, New York, United States Spearheaded watch design projects from market research and concept to final design and production. Communicated with oversea manufacturers and licensors (Disney, Mattel, and Sanrio) daily to ensure production quality. Final products can be found selling at retailers Walmart, Target, and Macy’s. ### Digital Creative Director @ orYANY Inc. Jan 2014 – Jan 2015 | New York, New York, United States Directed and photographed all still-life, promotional, and look book imagery. Based on research of shoppers’ interests and market trends, I designed visuals for email campaigns, social media, and renderings of handbags for upcoming seasons. ### Digital Creative Director @ Tattoo Bella Jan 2014 – Jan 2015 | New York, New York, United States As 1 of the 4-people team from pre-launch to launch, I wore many hats. I managed all aspects of photography, web design, and packaging design while assisted in social media marketing and copywriting. ### English Teacher @ GEPIK Teachers Jan 2013 – Jan 2014 | Yangju, Gyeonggi-do, Korea Designed and taught all English learning experiences for 2nd – 5th grade level students. Prepared all lesson plans, visual aids, and course materials. Worked with other faculty members to improve school’s overall English fluency. ### Activity Specialist / Mentor @ The New School Jan 2010 – Jan 2011 | New York, New York, United States Led high school juniors to create mini film and photography projects. Taught basic level of Adobe Premier Pro and Photoshop. ### Administrative Staff @ New York Chinese School Jan 2008 – Jan 2010 | New York, New York, United States Supervised over 150 volunteer workers for NYCSP. Coordinated special events and ceremonies (production, stage design, and floor plans). Designed promotional posters, page layouts, and displays. ## Education ### BFA in Product Design Parsons School of Design - The New School ### Fine Arts Fiorello H. LaGuardia High School ## Contact & Social - LinkedIn: https://linkedin.com/in/mindytom - Website: https://www.theluckyprophet.com - Website: https://read.cv/mindytom --- Source: https://flows.cv/mindy JSON Resume: https://flows.cv/mindy/resume.json Last updated: 2026-02-23