Designed and executed test plans, test cases, and scripts to identify and report hardware defects.

Partnered with customers to develop and execute hardware testing plans, ensuring top-tier quality and customer satisfaction.

Created product documentation, including user manuals and technical specifications.

Identified and resolved hardware issues by coordinating with internal teams, back-end engineers, suppliers, and vendors.

Addressed and resolved product defects across various manufacturing stages, including SMT and FATP.

Hands-on experience with station debugging and setup during manufacturing processes.

Automated and optimized EE SoC testing processes through custom scripts and validation tools.

Diagnosed technical issues and collaborated with customers to implement effective solutions.

Debugged and troubleshot x86 servers and successfully integrated rack systems.

Provided technical expertise to Project Managers, contributing to the timely and successful completion of projects.

Prepared and submitted detailed application reports to management, highlighting key findings and recommendations.

Conducted on-site installation, repair, maintenance, and testing of equipment at customer locations.

Built strong customer relationships through exceptional service and effective communication.

Focus/ take care all RMA process with testing and debug for root cause analysis

communicate with customer for RMA process and update traveler - follow by RMA process step

Testing procedure - Digital Multimeter, Oscilloscope, Xmatic, Scorpion, Bench Validation, and read & understand

Rework procedure (remove & re-install component for SMT or non-SMT, hand soldering , some machines )

Written and Created Corrective and Preventive Actions (CAPA) documents for any mistake take by assembly and

documents as required Engineering Change Orders (ECO) for any customer request to the floor

writing procedures and training assembly personnel

support RMA assembly line with any issue

Prepare project documents as required (SOP, MPI, NPI, machines and temperature profile)

work and create program with different machines (corner bonding, reflow oven, selective soldering, x-ray, wave)

support assembly line with any issue

Created parts data files and analyzed customer Gerber and BOMs files to determine final PCBA layout. Ensured that

Assisted with offline setups and processing procedures before the manufacture of PCBA

Written and Created MPI to pass the document control

Operated alongside Surface Mount Technology (SMT) and Mechanical Box Build lines operators to efficiently