• Spearheaded the design of user-centric products from concept to launch, focusing on user journeys and service blueprints.

• Conducted extensive user-centered research to inform high-quality designs, enhancing user engagement and satisfaction.

• Collaborated with notable clients such as Zalando and startups in Techstars and Y Combinator, driving impactful design solutions.

Building startups from 0-to-1 through the 1848V studio.

• Led the design of Service Blueprints and Journey Maps for clients in banking, government, and telecom sectors.

• Mentored junior designers, fostering a collaborative environment and enhancing team skills.

• Contributed to client projects that improved user experience, resulting in increased customer satisfaction and engagement.

Built the Wayfair Homebase Design System in Figma with a small team that improved the work for over 160+ designers and 200+ products. Collaborated with engineering, product, and content strategy and incorporated accessibility requirements with consideration of web, mobile web, and native app.