At Specsavers I try to help customers by picking up on their needs and tastes to find them the perfect glasses.

At MedApp I was a part of the product team. Within this team I worked independently on my graduation project and shared my expertise on community and behavioral design during the daily meetings. I also assisted with the development of user journeys and generated useful insights regarding customer needs.

As a crew trainer I was responsible for training and supporting new crew members as well as maintaining quality control and ensuring the right procedures were followed.